FAQs & policies

Answers to the questions our guests ask most about Willows on the River.
How do I reserve a room at Willows on the River?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Willows on the River?
At Willows on the River, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is Willows on the River pet friendly?
Willows on the River does not accept pets.
Does Willows on the River have Wi-Fi?
Yes — free Wi-Fi is available at Willows on the River.
What is in the rooms at Willows on the River?
Rooms at Willows on the River include loft, pool, sofa beds, sleeper sofa, pool indoor and hot tub.
Does Willows on the River have a pool or spa?
Yes — Willows on the River offers a pool.
Where is Willows on the River?
Willows on the River is in Lake City, Minnesota. The Map page shows the exact spot.
What is there to do around Willows on the River?
Guests at Willows on the River can enjoy fishing.
What should I know before I book at Willows on the River?
At Willows on the River: Free Wi-Fi; free cancellation until: 10 days before arrival (peak season); free cancellation until: 4 days before arrival (off season); late cancellation charge: 1 night; minimum stay: 2 nights (weekends during off-peak); minimum stay: 3 nights (weekends during peak season); smoking allowed: no; housekeeping: no housekeeping during the stay.
How far is Willows on the River from the airport?
From Willows on the River, Rochester International Airport is about 40 miles away and the nearest major airport, Minneapolis–Saint Paul International Airport / Wold–Chamberlain Field, is about 54 miles away.
Is there a grocery store near Willows on the River?
Yes — the nearest grocery store is about 210 yards from Willows on the River.
What time zone is Willows on the River in?
Willows on the River is on Central time — check-in and check-out times on this page are local times.
Can I see photos of Willows on the River?
Yes — the Gallery page has 70 photographs of Willows on the River, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Willows on the River is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
Policies & good to know
- Free Wi-Fi: yes
- Free cancellation until: 10 days before arrival (peak season)
- Free cancellation until: 4 days before arrival (off season)
- Late cancellation charge: 1 night
- Minimum stay: 2 nights (weekends during off-peak)
- Minimum stay: 3 nights (weekends during peak season)
- Smoking allowed: no
- Housekeeping: no housekeeping during the stay
- Min Stay
Reserve your stay
Choose your dates and confirm your stay at Willows on the River at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.