FAQs & policies
Answers to the questions our guests ask most about Willow Brook Lodge.
How do I reserve a room at Willow Brook Lodge?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Willow Brook Lodge?
At Willow Brook Lodge, check-in begins at 4:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.
Is parking available at Willow Brook Lodge?
Yes — Willow Brook Lodge offers free parking for guests.
Does Willow Brook Lodge have Wi-Fi?
Yes — free Wi-Fi is available at Willow Brook Lodge.
Is breakfast included, and is there a restaurant at Willow Brook Lodge?
At Willow Brook Lodge, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at Willow Brook Lodge?
Rooms at Willow Brook Lodge include pool, hot tub jacuzzi, elevator, heating, hot tub and sofa beds.
Does Willow Brook Lodge have a pool or spa?
Yes — Willow Brook Lodge offers a pool and spa.
Is Willow Brook Lodge a good fit for families?
Yes — Willow Brook Lodge is family friendly.
Is Willow Brook Lodge wheelchair accessible?
Accessible features at Willow Brook Lodge include wheelchair accessible, grab bars and step free shower.
Where is Willow Brook Lodge?
Willow Brook Lodge is in Pigeon Forge, Tennessee. The Map page shows the exact spot.
Can I hold a meeting or wedding at Willow Brook Lodge?
Yes — Willow Brook Lodge offers business center.
What are the hours at Willow Brook Lodge?
At Willow Brook Lodge: pool season: Jan-Dec.
What should I know before I book at Willow Brook Lodge?
At Willow Brook Lodge: free parking; Free Wi-Fi; breakfast included; smoking allowed: no.
How far is Willow Brook Lodge from the airport?
From Willow Brook Lodge, McGhee Tyson Airport is about 24 miles away.
Is there a grocery store near Willow Brook Lodge?
Yes — the nearest grocery store is about 290 yards from Willow Brook Lodge.
Is there public transportation near Willow Brook Lodge?
Yes — the nearest public transit stop is about 340 yards from Willow Brook Lodge.
What time zone is Willow Brook Lodge in?
Willow Brook Lodge is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Willow Brook Lodge?
Yes — the Gallery page has 42 photographs of Willow Brook Lodge, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Willow Brook Lodge?
Yes — the front desk at Willow Brook Lodge is staffed 24 hours a day.
How will I know my reservation at Willow Brook Lodge is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Pool season: Jan-Dec
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Smoking allowed: no
- Baggage Storage Free
Pets
- Pet Dog Park
Reserve your stay
Choose your dates and confirm your stay at Willow Brook Lodge at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.