Skip to main content
Wilderness at the Smokies Sevierville, Tennessee Reserve
Wilderness at the Smokies · Sevierville, Tennessee

FAQs & policies

A wide shot of a spacious living room with a stone fireplace, leather sofas, a dining table, and a kitchenette.

Answers to the questions our guests ask most about Wilderness at the Smokies.

How do I reserve a room at Wilderness at the Smokies?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at Wilderness at the Smokies?

At Wilderness at the Smokies, check-in begins at 4:00 PM and check-out is by 11:00 AM.

Is Wilderness at the Smokies pet friendly?

Wilderness at the Smokies does not accept pets.

Is parking available at Wilderness at the Smokies?

Yes — Wilderness at the Smokies offers free parking for guests.

Does Wilderness at the Smokies have Wi-Fi?

Yes — free Wi-Fi is available at Wilderness at the Smokies.

Is breakfast included, and is there a restaurant at Wilderness at the Smokies?

At Wilderness at the Smokies, a breakfast_type_buffet breakfast is included with your stay, there is a restaurant on the property and there is a bar.

What is in the rooms at Wilderness at the Smokies?

Rooms at Wilderness at the Smokies include studio, elevator, concierge service, sofa beds, sleeper sofa and bunk beds.

Does Wilderness at the Smokies have a pool or spa?

Yes — Wilderness at the Smokies offers a pool and spa.

Is Wilderness at the Smokies a good fit for families?

Yes — Wilderness at the Smokies is family friendly, with game room, babysitting service and kids menu.

Is Wilderness at the Smokies wheelchair accessible?

Accessible features at Wilderness at the Smokies include grab bars, wheelchair accessible and step free shower.

Where is Wilderness at the Smokies?

Wilderness at the Smokies is in Sevierville, Tennessee. The Map page shows the exact spot.

What is there to do around Wilderness at the Smokies?

Guests at Wilderness at the Smokies can enjoy fishing and beach towels provided.

Can I hold a meeting or wedding at Wilderness at the Smokies?

Yes — Wilderness at the Smokies offers meeting room and business center.

What are the hours at Wilderness at the Smokies?

At Wilderness at the Smokies: ice skating rink: Mon-Thu 4-9 pm; Fri 4-10:30 pm; Sat 10 am-10:30 pm; Sun 10 am-9 pm.

What should I know before I book at Wilderness at the Smokies?

At Wilderness at the Smokies: free parking; Free Wi-Fi; breakfast included; minimum check-in age: 18; Photo ID required at check-in; smoking allowed: no.

How far is Wilderness at the Smokies from the airport?

From Wilderness at the Smokies, McGhee Tyson Airport is about 24 miles away.

What time zone is Wilderness at the Smokies in?

Wilderness at the Smokies is on Eastern time — check-in and check-out times on this page are local times.

Can I see photos of Wilderness at the Smokies?

Yes — the Gallery page has 106 photographs of Wilderness at the Smokies, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at Wilderness at the Smokies?

Yes — the front desk at Wilderness at the Smokies is staffed 24 hours a day.

How will I know my reservation at Wilderness at the Smokies is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 4:00 PM
  • Check-out by: 11:00 AM
  • ice skating rink: Mon-Thu 4-9 pm; Fri 4-10:30 pm; Sat 10 am-10:30 pm; Sun 10 am-9 pm
Policies & good to know
  • Free parking: yes
  • Free Wi-Fi: yes
  • Breakfast included: yes
  • Minimum check-in age: 18
  • Photo ID required at check-in: yes
  • Smoking allowed: no

Reserve your stay

Choose your dates and confirm your stay at Wilderness at the Smokies at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

Wilderness at the SmokiesBest available rate — no booking fees.
Reserve