FAQs & policies

Answers to the questions our guests ask most about Twin Peaks Hotel - Castro.
How do I reserve a room at Twin Peaks Hotel - Castro?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Twin Peaks Hotel - Castro?
At Twin Peaks Hotel - Castro, check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.
Is Twin Peaks Hotel - Castro pet friendly?
Twin Peaks Hotel - Castro does not accept pets.
Does Twin Peaks Hotel - Castro have Wi-Fi?
Yes — free Wi-Fi is available at Twin Peaks Hotel - Castro.
Is breakfast included, and is there a restaurant at Twin Peaks Hotel - Castro?
At Twin Peaks Hotel - Castro, there is a bar.
What is in the rooms at Twin Peaks Hotel - Castro?
Rooms at Twin Peaks Hotel - Castro include heating, corner, private bathroom, double beds, free Wi-Fi and full beds.
Is Twin Peaks Hotel - Castro a good fit for families?
Twin Peaks Hotel - Castro is an adults-only property.
Where is Twin Peaks Hotel - Castro?
Twin Peaks Hotel - Castro is in San Francisco, California. The Map page shows the exact spot.
Can I hold a meeting or wedding at Twin Peaks Hotel - Castro?
Yes — Twin Peaks Hotel - Castro offers business center.
What is the cancellation policy at Twin Peaks Hotel - Castro?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is Twin Peaks Hotel - Castro smoke-free?
Yes — Twin Peaks Hotel - Castro is a smoke-free property.
What are the hours at Twin Peaks Hotel - Castro?
At Twin Peaks Hotel - Castro: front desk: open 24 hours.
What should I know before I book at Twin Peaks Hotel - Castro?
At Twin Peaks Hotel - Castro: Free Wi-Fi; Photo ID required at check-in; credit card required; adults-only property; smoking allowed: no; elevator: no; rooms reached by stairs only; housekeeping: daily.
How far is Twin Peaks Hotel - Castro from the airport?
From Twin Peaks Hotel - Castro, San Francisco International Airport is about 11 miles away.
Is Twin Peaks Hotel - Castro close to the water?
Yes — Twin Peaks Hotel - Castro is within 1.9 miles of the coast.
What time zone is Twin Peaks Hotel - Castro in?
Twin Peaks Hotel - Castro is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of Twin Peaks Hotel - Castro?
Yes — the Gallery page has 24 photographs of Twin Peaks Hotel - Castro, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Twin Peaks Hotel - Castro?
Yes — the front desk at Twin Peaks Hotel - Castro is staffed 24 hours a day.
How will I know my reservation at Twin Peaks Hotel - Castro is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-out by: 11:00 AM
- Front desk: open 24 hours
Policies & good to know
- Free Wi-Fi: yes
- Photo ID required at check-in: yes
- Credit card required: yes
- Adults-only property: yes
- Smoking allowed: no
- Elevator: no
- Rooms reached by stairs only: yes
- Housekeeping: daily
- Baggage Storage Free
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Twin Peaks Hotel - Castro at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.