FAQs & policies

Answers to the questions our guests ask most about Treetop Hideaways at Ruby Falls.
How do I reserve a room at Treetop Hideaways at Ruby Falls?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
Does Treetop Hideaways at Ruby Falls have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at Treetop Hideaways at Ruby Falls.
What is in the rooms at Treetop Hideaways at Ruby Falls?
Rooms at Treetop Hideaways at Ruby Falls include treehouse, free Wi-Fi, sofa beds, sleeper sofa, queen beds and Wi-Fi in public areas.
Where is Treetop Hideaways at Ruby Falls?
Treetop Hideaways at Ruby Falls is in Chattanooga, Tennessee. The Map page shows the exact spot.
What should I know before I book at Treetop Hideaways at Ruby Falls?
At Treetop Hideaways at Ruby Falls: Free Wi-Fi.
How far is Treetop Hideaways at Ruby Falls from the airport?
From Treetop Hideaways at Ruby Falls, Chattanooga Metropolitan Airport (Lovell Field) is about 7.7 miles away and the nearest major airport, McGhee Tyson Airport, is about 93 miles away.
What time zone is Treetop Hideaways at Ruby Falls in?
Treetop Hideaways at Ruby Falls is on Eastern time.
Can I see photos of Treetop Hideaways at Ruby Falls?
Yes — the Gallery page has 10 photographs of Treetop Hideaways at Ruby Falls, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Treetop Hideaways at Ruby Falls is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Policies & good to know
- Free Wi-Fi: yes
Reserve your stay
Choose your dates and confirm your stay at Treetop Hideaways at Ruby Falls at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.