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The Windsor Suites · Philadelphia, Pennsylvania

FAQs & policies

A rooftop pool with lounge chairs and high-rise buildings in the background.

Answers to the questions our guests ask most about The Windsor Suites.

How do I reserve a room at The Windsor Suites?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Windsor Suites?

At The Windsor Suites, check-in begins at 4:00 PM and check-out is by 11:00 AM.

Is The Windsor Suites pet friendly?

Yes — dogs are welcome at The Windsor Suites; there is no pet fee, up to 2 pets per room and there is a dog park close by.

Is parking available at The Windsor Suites?

Yes — parking is available at The Windsor Suites.

Does The Windsor Suites have Wi-Fi?

Yes — free Wi-Fi is available at The Windsor Suites.

Is breakfast included, and is there a restaurant at The Windsor Suites?

At The Windsor Suites, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.

What is in the rooms at The Windsor Suites?

Rooms at The Windsor Suites include pool, pool outdoor, service, pool rooftop, studio and concierge service.

Does The Windsor Suites have a pool or spa?

Yes — The Windsor Suites offers a pool and spa yoga classes.

Is The Windsor Suites a good fit for families?

Yes — The Windsor Suites is family friendly.

Is The Windsor Suites wheelchair accessible?

Accessible features at The Windsor Suites include braille signage, wheelchair accessible, grab bars, step free shower and ADA compliant.

Where is The Windsor Suites?

The Windsor Suites is in Philadelphia, Pennsylvania. The Map page shows the exact spot.

What is there to do around The Windsor Suites?

Guests at The Windsor Suites can enjoy beach chairs.

Can I hold a meeting or wedding at The Windsor Suites?

Yes — The Windsor Suites offers business center, meeting room, meeting ballroom and event planning staff.

What is the cancellation policy at The Windsor Suites?

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

Is The Windsor Suites smoke-free?

Yes — The Windsor Suites is a smoke-free property.

What are the hours at The Windsor Suites?

At The Windsor Suites: front desk: open 24 hours; pool hours: 9 am-8 pm daily (weather permitting); fitness center hours: 5 am-11 pm daily; pool season: May-Oct.

What fees should I know about at The Windsor Suites?

The Windsor Suites lists these charges: smoking fine: $500; taxes: 16.25%; incidental hold: $250.

What should I know before I book at The Windsor Suites?

At The Windsor Suites: early check-in offered; late check-out offered; Free Wi-Fi; breakfast included; minimum check-in age: 21; Photo ID required at check-in; credit card required; cash accepted: no; smoking allowed: no.

How far is The Windsor Suites from the airport?

From The Windsor Suites, Philadelphia International Airport is about 7 miles away.

Is there a grocery store near The Windsor Suites?

Yes — the nearest grocery store is about 200 ft from The Windsor Suites.

Is there public transportation near The Windsor Suites?

Yes — the nearest public transit stop is about 190 yards from The Windsor Suites.

What time zone is The Windsor Suites in?

The Windsor Suites is on Eastern time — check-in and check-out times on this page are local times.

Can I see photos of The Windsor Suites?

Yes — the Gallery page has 104 photographs of The Windsor Suites, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at The Windsor Suites?

Yes — the front desk at The Windsor Suites is staffed 24 hours a day.

How will I know my reservation at The Windsor Suites is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 4:00 PM
  • Check-out by: 11:00 AM
  • Front desk: open 24 hours
  • Pool hours: 9 am-8 pm daily (weather permitting)
  • Fitness center hours: 5 am-11 pm daily
  • Pool season: May-Oct
Fees
  • Smoking fine: $500
  • Taxes: 16.25%
  • Incidental hold: $250
Policies & good to know
  • Early check-in offered: yes
  • Late check-out offered: yes
  • Free Wi-Fi: yes
  • Breakfast included: yes
  • Minimum check-in age: 21
  • Photo ID required at check-in: yes
  • Credit card required: yes
  • Cash accepted: no
  • Smoking allowed: no
  • Cancellation Strict
  • Non Refundable
Pets
  • Dog Friendly
  • Dogs Welcome
  • Pet Free Of Charge
  • Pet Dog Park

Reserve your stay

Choose your dates and confirm your stay at The Windsor Suites at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The Windsor SuitesBest available rate — no booking fees.
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