FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At The Willows Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM.

Yes — dogs are welcome at The Willows Hotel; there is no pet fee.

Yes — parking is available at The Willows Hotel for $26 per night.

Yes — free Wi-Fi is available at The Willows Hotel.

At The Willows Hotel, there is a restaurant on the property and there is a bar.

Rooms at The Willows Hotel include elevator, heating, two queens, suite junior, air conditioning and king beds.

Yes — The Willows Hotel offers a pool.

Accessible features at The Willows Hotel include wheelchair accessible entrance. If this is essential to your stay, please confirm it with us before you reserve.

The Willows Hotel is in Chicago, Illinois. The Map page shows the exact spot.

Guests at The Willows Hotel can enjoy volleyball.

Yes — The Willows Hotel offers business center and meeting ballroom.

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

At The Willows Hotel: late check-out until: 2:00 PM; front desk: open 24 hours; cafe / market (lobby): open 24 hours.

The Willows Hotel lists these charges: early check-in fee: $35; late check-out fee: $35; parking fee: $26 per night; incidental hold: $100 per stay.

At The Willows Hotel: early check-in offered; late check-out offered; Free Wi-Fi; free cancellation until: 24 hours before arrival; late cancellation charge: 1 night; minimum check-in age: 21; smoking allowed: no; accessible rooms: no; housekeeping: on request.

From The Willows Hotel, Chicago Midway International Airport is about 12 miles away.

Yes — the nearest grocery store is about 180 yards from The Willows Hotel.

Yes — the nearest public transit stop is about 140 yards from The Willows Hotel.

Yes — the Gallery page has 44 photographs of The Willows Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Yes — the front desk at The Willows Hotel is staffed 24 hours a day.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.