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The Whitehall · Houston, Texas

FAQs & policies

A large white building with 'THE WHITEHALL' written on it, surrounded by trees and a fountain in front.

Answers to the questions our guests ask most about The Whitehall.

How do I reserve a room at The Whitehall?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Whitehall?

At The Whitehall, check-in begins at 3:00 PM and check-out is by 12:00 PM.

Is The Whitehall pet friendly?

Yes — dogs are welcome at The Whitehall; there is a one-time pet fee of $50 per stay, there is a 50 lb weight limit, up to 1 pet per room and there is a dog park close by.

Is parking available at The Whitehall?

Yes — parking is available at The Whitehall.

Does The Whitehall have Wi-Fi?

Yes — free Wi-Fi is available in the rooms and public areas at The Whitehall.

Is breakfast included, and is there a restaurant at The Whitehall?

At The Whitehall, breakfast is included with your stay, there is a restaurant on the property and there is a bar.

What is in the rooms at The Whitehall?

Rooms at The Whitehall include pool, pool cabanas, pool outdoor, service, concierge service and fitness center.

Does The Whitehall have a pool or spa?

Yes — The Whitehall offers a pool and spa yoga classes.

Is The Whitehall wheelchair accessible?

Accessible features at The Whitehall include wheelchair accessible, grab bars, ADA compliant and step free shower.

Where is The Whitehall?

The Whitehall is in Houston, Texas. The Map page shows the exact spot.

What is there to do around The Whitehall?

Guests at The Whitehall can enjoy ski shuttle service and art gallery.

Can I hold a meeting or wedding at The Whitehall?

Yes — The Whitehall offers business center, meeting room, meeting ballroom and event wedding venue.

What is the cancellation policy at The Whitehall?

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

What are the hours at The Whitehall?

At The Whitehall: late check-out until: 2:00 PM; pool hours: 7 am-10 pm daily; breakfast hours: Mon-Fri 6-11 am; brunch hours: Sat, Sun 7 am-1 pm; lunch hours: Mon-Fri 11 am-2 pm; dinner hours: 4-10 pm daily; 4:30-9:30 pm daily; bar hours (Part & Parcel): Tue-Sat 4-10 pm; cafe / market (Buffalo Bayou Coffee): Mon-Fri 6 am-2 pm; Sat, Sun 7 am-1 pm; room service hours: Mon-Fri 6:30-10:30 am; fitness center hours: open 24 hours; shuttle hours: 7 am-11 pm daily.

What fees should I know about at The Whitehall?

The Whitehall lists these charges: valet parking fee: $50 per night; cleaning fee: $50; taxes: 17%; incidental hold: $75 per night.

What should I know before I book at The Whitehall?

At The Whitehall: late check-out offered; Free Wi-Fi; breakfast included; free cancellation until: 2 days before arrival; credit card required; cash accepted: no; smoking allowed: no.

How far is The Whitehall from the airport?

From The Whitehall, William P. Hobby Airport is about 9.4 miles away.

What time zone is The Whitehall in?

The Whitehall is on Central time — check-in and check-out times on this page are local times.

Can I see photos of The Whitehall?

Yes — the Gallery page has 71 photographs of The Whitehall, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at The Whitehall?

Yes — the front desk at The Whitehall is staffed 24 hours a day.

How will I know my reservation at The Whitehall is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 3:00 PM
  • Check-out by: 12:00 PM
  • Late check-out until: 2:00 PM
  • Pool hours: 7 am-10 pm daily
  • Breakfast hours: Mon-Fri 6-11 am
  • Brunch hours: Sat, Sun 7 am-1 pm
  • Lunch hours: Mon-Fri 11 am-2 pm
  • Dinner hours: 4-10 pm daily; 4:30-9:30 pm daily
  • Bar hours (Part & Parcel): Tue-Sat 4-10 pm
  • Cafe / market (Buffalo Bayou Coffee): Mon-Fri 6 am-2 pm; Sat, Sun 7 am-1 pm
  • Room service hours: Mon-Fri 6:30-10:30 am
  • Fitness center hours: open 24 hours
  • Shuttle hours: 7 am-11 pm daily
Fees
  • Valet parking fee: $50 per night
  • Cleaning fee: $50
  • Taxes: 17%
  • Incidental hold: $75 per night
Policies & good to know
  • Late check-out offered: yes
  • Free Wi-Fi: yes
  • Breakfast included: yes
  • Free cancellation until: 2 days before arrival
  • Credit card required: yes
  • Cash accepted: no
  • Smoking allowed: no
  • Breakfast Included
  • Cancellation Strict
  • Non Refundable
Pets
  • Pet Dog Park
  • Dogs Welcome
  • Pet Fee One Time: $50
  • Pet Fee

Reserve your stay

Choose your dates and confirm your stay at The Whitehall at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The WhitehallBest available rate — no booking fees.
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