FAQs & policies

Answers to the questions our guests ask most about The Western Hotel and Spa.
How do I reserve a room at The Western Hotel and Spa?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Western Hotel and Spa?
At The Western Hotel and Spa, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Western Hotel and Spa pet friendly?
Yes — dogs are welcome at The Western Hotel and Spa; the pet fee is $50 per pet per night.
Is parking available at The Western Hotel and Spa?
Yes — The Western Hotel and Spa offers free parking for guests.
Does The Western Hotel and Spa have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Western Hotel and Spa.
Is breakfast included, and is there a restaurant at The Western Hotel and Spa?
At The Western Hotel and Spa, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Western Hotel and Spa?
Rooms at The Western Hotel and Spa include pool, sauna, pool indoor, hot tub, two queens and king beds.
Does The Western Hotel and Spa have a pool or spa?
Yes — The Western Hotel and Spa offers a pool, spa, spa treatments, spa cold plunge and spa full service.
Where is The Western Hotel and Spa?
The Western Hotel and Spa is in Ouray, Colorado. The Map page shows the exact spot.
Can I hold a meeting or wedding at The Western Hotel and Spa?
Yes — The Western Hotel and Spa offers meeting room and meeting ballroom.
What is the cancellation policy at The Western Hotel and Spa?
It depends on the rate you choose: a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
Is The Western Hotel and Spa smoke-free?
Yes — The Western Hotel and Spa is a smoke-free property.
What are the hours at The Western Hotel and Spa?
At The Western Hotel and Spa: dinner hours (The Western Saloon & Grill): 5-8:30 pm daily; restaurant hours (The Western Saloon & Grill): 4-9 pm daily; 5-8:30 pm daily; bar hours (The Western Saloon & Grill): 4-9 pm daily; 4-5 pm daily; happy hour (The Western Saloon & Grill): 4-5 pm daily.
What should I know before I book at The Western Hotel and Spa?
At The Western Hotel and Spa: free parking; Free Wi-Fi; breakfast included.
How far is The Western Hotel and Spa from the airport?
From The Western Hotel and Spa, Telluride Regional Airport is about 14 miles away and the nearest major airport, City of Colorado Springs Municipal Airport, is about 170 miles away.
What time zone is The Western Hotel and Spa in?
The Western Hotel and Spa is on Mountain time — check-in and check-out times on this page are local times.
Can I see photos of The Western Hotel and Spa?
Yes — the Gallery page has 61 photographs of The Western Hotel and Spa, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Western Hotel and Spa is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Dinner hours (The Western Saloon & Grill): 5-8:30 pm daily
- Restaurant hours (The Western Saloon & Grill): 4-9 pm daily; 5-8:30 pm daily
- Bar hours (The Western Saloon & Grill): 4-9 pm daily; 4-5 pm daily
- Happy hour (The Western Saloon & Grill): 4-5 pm daily
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Pay Now
Pets
- Dogs Welcome
- Pet Fee (per night): $50
- Pet Fee Per Pet
- Dog Friendly
Reserve your stay
Choose your dates and confirm your stay at The Western Hotel and Spa at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.