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The Wallace · New York, New York

FAQs & policies

A nighttime cityscape with fireworks exploding in the sky

Answers to the questions our guests ask most about The Wallace.

How do I reserve a room at The Wallace?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Wallace?

At The Wallace, check-in begins at 3:00 PM.

Is The Wallace pet friendly?

Yes — dogs are welcome at The Wallace; there is a pet fee of $95.

Is parking available at The Wallace?

Yes — parking is available at The Wallace.

Does The Wallace have Wi-Fi?

Yes — free Wi-Fi is available in the rooms and public areas at The Wallace.

Is breakfast included, and is there a restaurant at The Wallace?

At The Wallace, there is a restaurant on the property and there is a bar with a happy hour.

What is in the rooms at The Wallace?

Rooms at The Wallace include penthouse, concierge service, fitness center, elevator, heating and two queens.

Does The Wallace have a pool or spa?

Yes — The Wallace offers spa and spa treatments.

Is The Wallace a good fit for families?

Yes — The Wallace is family friendly.

Is The Wallace wheelchair accessible?

Accessible features at The Wallace include braille signage, grab bars, step free shower and ADA compliant.

Where is The Wallace?

The Wallace is in New York, New York. The Map page shows the exact spot.

Can I hold a meeting or wedding at The Wallace?

Yes — The Wallace offers meeting room, business center, event space and event wedding venue.

What is the cancellation policy at The Wallace?

It depends on the rate you choose: discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.

Is The Wallace smoke-free?

Yes — The Wallace is a smoke-free property.

What are the hours at The Wallace?

At The Wallace: bar hours (The Wallace Lounge): 5-6:30 pm daily; Mon-Wed, Sun 5-11 pm; Thu-Sat 5 pm-midnight; fitness center hours: open 24 hours.

What fees should I know about at The Wallace?

The Wallace lists these charges: resort / amenity fee: $0.

What should I know before I book at The Wallace?

At The Wallace: early check-in offered; Free Wi-Fi; free cancellation until: 24 hours before arrival; late cancellation charge: 1 night; smoking allowed: no; housekeeping: daily.

How far is The Wallace from the airport?

From The Wallace, LaGuardia Airport is about 5.7 miles away.

Is there a grocery store near The Wallace?

Yes — the nearest grocery store is about 120 yards from The Wallace.

Is there public transportation near The Wallace?

Yes — the nearest public transit stop is about 180 ft from The Wallace.

Is The Wallace close to the water?

Yes — The Wallace is within 1.9 miles of the coast.

What time zone is The Wallace in?

The Wallace is on Eastern time — check-in and check-out times on this page are local times.

Can I see photos of The Wallace?

Yes — the Gallery page has 98 photographs of The Wallace, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at The Wallace?

Yes — the front desk at The Wallace is staffed 24 hours a day.

How will I know my reservation at The Wallace is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 3:00 PM
  • Bar hours (The Wallace Lounge): 5-6:30 pm daily; Mon-Wed, Sun 5-11 pm; Thu-Sat 5 pm-midnight
  • Fitness center hours: open 24 hours
Fees
  • Resort / amenity fee: $0
Policies & good to know
  • Early check-in offered: yes
  • Free Wi-Fi: yes
  • Free cancellation until: 24 hours before arrival
  • Late cancellation charge: 1 night
  • Smoking allowed: no
  • Housekeeping: daily
  • Pay Now
  • Cancellation Strict
  • Non Refundable
Pets
  • Dogs Welcome
  • Pet Fee Amount: $95

Reserve your stay

Choose your dates and confirm your stay at The Wallace at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The WallaceBest available rate — no booking fees.
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