FAQs & policies
Answers to the questions our guests ask most about The Upton.
How do I reserve a room at The Upton?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Upton?
At The Upton, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is parking available at The Upton?
Yes — The Upton offers free parking for guests.
Does The Upton have Wi-Fi?
Yes — free Wi-Fi is available at The Upton.
Is breakfast included, and is there a restaurant at The Upton?
At The Upton, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Upton?
Rooms at The Upton include concierge service, fitness center, free Wi-Fi, service, Wi-Fi video call ready and studio.
Does The Upton have a pool or spa?
Yes — The Upton offers spa and spa full service.
Is The Upton a good fit for families?
Yes — The Upton is family friendly.
Where is The Upton?
The Upton is in Boston, Massachusetts. The Map page shows the exact spot.
What is there to do around The Upton?
Guests at The Upton can enjoy art gallery, basketball court, tennis and hiking.
What are the hours at The Upton?
At The Upton: quiet hours: 11 pm-7 am daily.
What fees should I know about at The Upton?
The Upton lists these charges: early check-in fee: $75; late check-out fee: $75; parking fee: $40 per night; cancellation penalty: 50%; cancellation penalty: 6% (with Enhanced Flexibility Rate).
What should I know before I book at The Upton?
At The Upton: free parking; Free Wi-Fi; free cancellation until: 30 days before arrival; smoking allowed: no; elevator: no; rooms reached by stairs only.
How far is The Upton from the airport?
From The Upton, Boston Logan International Airport is about 3.6 miles away.
Is there a grocery store near The Upton?
Yes — the nearest grocery store is about 210 ft from The Upton.
Is there public transportation near The Upton?
Yes — the nearest public transit stop is about 120 ft from The Upton.
What time zone is The Upton in?
The Upton is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Upton?
Yes — the Gallery page has 117 photographs of The Upton, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Upton?
Yes — the front desk at The Upton is staffed 24 hours a day.
How will I know my reservation at The Upton is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Quiet hours: 11 pm-7 am daily
Fees
- Early check-in fee: $75
- Late check-out fee: $75
- Parking fee: $40 per night
- Cancellation penalty: 50%
- Cancellation penalty: 6% (with Enhanced Flexibility Rate)
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Free cancellation until: 30 days before arrival
- Smoking allowed: no
- Elevator: no
- Rooms reached by stairs only: yes
- Cancellation Free Window: 720 hours
- Quiet Hours
Pets
- Pet Dog Park
Reserve your stay
Choose your dates and confirm your stay at The Upton at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.