FAQs & policies
Answers to the questions our guests ask most about THE STORE.
How do I reserve a room at THE STORE?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at THE STORE?
At THE STORE, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is parking available at THE STORE?
Yes — parking is available at THE STORE.
Does THE STORE have Wi-Fi?
Yes — free Wi-Fi is available at THE STORE.
What is in the rooms at THE STORE?
Rooms at THE STORE include concierge service, free Wi-Fi, private bathroom, king beds, queen beds and loft.
Is THE STORE a good fit for families?
THE STORE is an adults-only property.
Is THE STORE wheelchair accessible?
Accessible features at THE STORE include service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is THE STORE?
THE STORE is in Raleigh, North Carolina. The Map page shows the exact spot.
Can I hold a meeting or wedding at THE STORE?
Yes — THE STORE offers meeting room, business center and event space.
What is the cancellation policy at THE STORE?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at THE STORE?
At THE STORE: latest check-in: 10:00 PM; quiet hours: 10 pm-7 am daily.
What should I know before I book at THE STORE?
At THE STORE: early check-in offered; Free Wi-Fi; minimum check-in age: 18; Photo ID required at check-in; adults-only property; elevator: no; rooms reached by stairs only.
How far is THE STORE from the airport?
From THE STORE, Raleigh-Durham International Airport is about 9.8 miles away.
Is there a grocery store near THE STORE?
Yes — the nearest grocery store is about 140 yards from THE STORE.
Is there public transportation near THE STORE?
Yes — the nearest public transit stop is about 160 yards from THE STORE.
What time zone is THE STORE in?
THE STORE is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of THE STORE?
Yes — the Gallery page has 36 photographs of THE STORE, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at THE STORE is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Latest check-in: 10:00 PM
- Check-out by: 11:00 AM
- Quiet hours: 10 pm-7 am daily
Policies & good to know
- Early check-in offered: yes
- Free Wi-Fi: yes
- Minimum check-in age: 18
- Photo ID required at check-in: yes
- Adults-only property: yes
- Elevator: no
- Rooms reached by stairs only: yes
- Quiet Hours
- Id Required
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at THE STORE at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.