FAQs & policies
Answers to the questions our guests ask most about The Sterling Hotel.
How do I reserve a room at The Sterling Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Sterling Hotel?
At The Sterling Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is The Sterling Hotel pet friendly?
The Sterling Hotel does not accept pets. Service animals are welcome.
Is parking available at The Sterling Hotel?
Yes — parking is available at The Sterling Hotel.
Does The Sterling Hotel have Wi-Fi?
Yes — free Wi-Fi is available at The Sterling Hotel.
Is breakfast included, and is there a restaurant at The Sterling Hotel?
At The Sterling Hotel, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at The Sterling Hotel?
Rooms at The Sterling Hotel include hot tub jacuzzi, suite junior, two queens, king beds, queen beds and elevator.
Is The Sterling Hotel wheelchair accessible?
Accessible features at The Sterling Hotel include wheelchair accessible, step free shower, ADA compliant and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Sterling Hotel?
The Sterling Hotel is in Sacramento, California. The Map page shows the exact spot.
Can I hold a meeting or wedding at The Sterling Hotel?
Yes — The Sterling Hotel offers meeting ballroom, meeting room, business center and event wedding venue.
What is the cancellation policy at The Sterling Hotel?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is The Sterling Hotel smoke-free?
Yes — The Sterling Hotel is a smoke-free property.
What are the hours at The Sterling Hotel?
At The Sterling Hotel: latest check-in: 10:30 PM; front desk: 8:30 am-4:30 pm daily.
What should I know before I book at The Sterling Hotel?
At The Sterling Hotel: early check-in offered; late check-out offered; Free Wi-Fi; breakfast included; smoking allowed: no.
How far is The Sterling Hotel from the airport?
From The Sterling Hotel, Sacramento International Airport is about 9.6 miles away.
What time zone is The Sterling Hotel in?
The Sterling Hotel is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of The Sterling Hotel?
Yes — the Gallery page has 24 photographs of The Sterling Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Sterling Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Latest check-in: 10:30 PM
- Check-out by: 11:00 AM
- Front desk: 8:30 am-4:30 pm daily
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Smoking allowed: no
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at The Sterling Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.