FAQs & policies

Answers to the questions our guests ask most about The Soluna Hotel.
How do I reserve a room at The Soluna Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Soluna Hotel?
At The Soluna Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is The Soluna Hotel pet friendly?
Yes — dogs are welcome at The Soluna Hotel.
Is parking available at The Soluna Hotel?
Yes — The Soluna Hotel offers free parking for guests.
Does The Soluna Hotel have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Soluna Hotel.
Is breakfast included, and is there a restaurant at The Soluna Hotel?
At The Soluna Hotel, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at The Soluna Hotel?
Rooms at The Soluna Hotel include pool, fitness center, elevator, heating, hot tub and suite junior.
Does The Soluna Hotel have a pool or spa?
Yes — The Soluna Hotel offers a pool.
Is The Soluna Hotel wheelchair accessible?
Accessible features at The Soluna Hotel include grab bars and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Soluna Hotel?
The Soluna Hotel is in El Paso, Texas. The Map page shows the exact spot.
What is there to do around The Soluna Hotel?
Guests at The Soluna Hotel can enjoy ski shuttle service.
Can I hold a meeting or wedding at The Soluna Hotel?
Yes — The Soluna Hotel offers business center.
What are the hours at The Soluna Hotel?
At The Soluna Hotel: front desk: open 24 hours.
What should I know before I book at The Soluna Hotel?
At The Soluna Hotel: free parking; Free Wi-Fi; breakfast included; smoking allowed: no.
How far is The Soluna Hotel from the airport?
From The Soluna Hotel, El Paso International Airport is about 3.4 miles away.
Is there a grocery store near The Soluna Hotel?
Yes — the nearest grocery store is about 0.4 miles from The Soluna Hotel.
What time zone is The Soluna Hotel in?
The Soluna Hotel is on Mountain time — check-in and check-out times on this page are local times.
Can I see photos of The Soluna Hotel?
Yes — the Gallery page has 25 photographs of The Soluna Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Soluna Hotel?
Yes — the front desk at The Soluna Hotel is staffed 24 hours a day.
How will I know my reservation at The Soluna Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Front desk: open 24 hours
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Smoking allowed: no
Pets
- Dogs Welcome
Reserve your stay
Choose your dates and confirm your stay at The Soluna Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.