FAQs & policies

Answers to the questions our guests ask most about The Shelborne By Proper.
How do I reserve a room at The Shelborne By Proper?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Shelborne By Proper?
At The Shelborne By Proper, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Shelborne By Proper pet friendly?
Yes — dogs are welcome at The Shelborne By Proper; there is a one-time pet fee of $100 per pet per stay.
Is parking available at The Shelborne By Proper?
Yes — parking is available at The Shelborne By Proper, including accessible spaces.
Does The Shelborne By Proper have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Shelborne By Proper.
Is breakfast included, and is there a restaurant at The Shelborne By Proper?
At The Shelborne By Proper, there is a bar.
What is in the rooms at The Shelborne By Proper?
Rooms at The Shelborne By Proper include penthouse, concierge service, elevator, fitness center, sofa beds and sleeper sofa.
Does The Shelborne By Proper have a pool or spa?
Yes — The Shelborne By Proper offers fitness classes and spa yoga classes.
Is The Shelborne By Proper a good fit for families?
Yes — The Shelborne By Proper is family friendly, with babysitting service.
Is The Shelborne By Proper wheelchair accessible?
Accessible features at The Shelborne By Proper include service animals allowed, braille signage, wheelchair accessible, ADA compliant and grab bars.
Where is The Shelborne By Proper?
The Shelborne By Proper is in Miami Beach, Florida. The Map page shows the exact spot.
What is there to do around The Shelborne By Proper?
Guests at The Shelborne By Proper can enjoy beach umbrellas provided, horseback riding and scuba diving.
Can I hold a meeting or wedding at The Shelborne By Proper?
Yes — The Shelborne By Proper offers meeting av equipment, meeting room, meeting ballroom and business center.
What is the cancellation policy at The Shelborne By Proper?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is The Shelborne By Proper smoke-free?
Yes — The Shelborne By Proper is a smoke-free property.
What are the hours at The Shelborne By Proper?
At The Shelborne By Proper: pool hours: from 11 am daily; breakfast hours: Fri-Sun 9-11 am; restaurant hours (Beach Club): 11 am-5 pm daily; cafe / market (The Cafe): 7-11 am daily; 7 am-3 pm daily; fitness center hours: open 24 hours; Beach Club towel service: 9 am-5 pm daily.
What fees should I know about at The Shelborne By Proper?
The Shelborne By Proper lists these charges: resort / amenity fee: $75 per night; valet parking fee: $55 per night; rollaway bed fee: $100 per night; smoking fine: $750; taxes: 14%; incidental hold: $200 per night.
What should I know before I book at The Shelborne By Proper?
At The Shelborne By Proper: early check-in offered; Free Wi-Fi; free cancellation until: 7 days before arrival; late cancellation charge: 1 night; credit card required; debit cards accepted; children stay free: 21 and under; smoking allowed: no.
How far is The Shelborne By Proper from the airport?
From The Shelborne By Proper, Miami International Airport is about 10 miles away.
Is there a grocery store near The Shelborne By Proper?
Yes — the nearest grocery store is about 0.3 miles from The Shelborne By Proper.
Is there public transportation near The Shelborne By Proper?
Yes — the nearest public transit stop is about 140 yards from The Shelborne By Proper.
Is The Shelborne By Proper close to the water?
Yes — The Shelborne By Proper is within 1.9 miles of the coast.
What time zone is The Shelborne By Proper in?
The Shelborne By Proper is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Shelborne By Proper?
Yes — the Gallery page has 207 photographs of The Shelborne By Proper, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Shelborne By Proper?
Yes — the front desk at The Shelborne By Proper is staffed 24 hours a day.
How will I know my reservation at The Shelborne By Proper is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Pool hours: from 11 am daily
- Breakfast hours: Fri-Sun 9-11 am
- Restaurant hours (Beach Club): 11 am-5 pm daily
- Cafe / market (The Cafe): 7-11 am daily; 7 am-3 pm daily
- Fitness center hours: open 24 hours
- Beach Club towel service: 9 am-5 pm daily
Fees
- Resort / amenity fee: $75 per night
- Valet parking fee: $55 per night
- Rollaway bed fee: $100 per night
- Smoking fine: $750
- Taxes: 14%
- Incidental hold: $200 per night
Policies & good to know
- Early check-in offered: yes
- Free Wi-Fi: yes
- Free cancellation until: 7 days before arrival
- Late cancellation charge: 1 night
- Credit card required: yes
- Debit cards accepted: yes
- Children stay free: 21 and under
- Smoking allowed: no
- Cancellation Free Window
- Id Required
- Cancellation Strict
- Non Refundable
Pets
- Dog Friendly
- Pet Fee
- Pet Fee One Time: $100
- Pet Fee Per Pet
- Pet Fee Amount: $100
Reserve your stay
Choose your dates and confirm your stay at The Shelborne By Proper at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.