FAQs & policies

Answers to the questions our guests ask most about The Robey.
How do I reserve a room at The Robey?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Robey?
At The Robey, check-in begins at 4 PM and check-out is by 12:00 PM.
Is The Robey pet friendly?
The Robey does not accept pets. Service animals are welcome.
Is parking available at The Robey?
Yes — parking is available at The Robey, including accessible spaces.
Does The Robey have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Robey.
Is breakfast included, and is there a restaurant at The Robey?
At The Robey, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Robey?
Rooms at The Robey include pool, loft, concierge service, fitness center, elevator and heating.
Does The Robey have a pool or spa?
Yes — The Robey offers a pool, spa, spa treatments and fitness classes.
Is The Robey a good fit for families?
Yes — The Robey is family friendly, with game room.
Is The Robey wheelchair accessible?
Accessible features at The Robey include wheelchair accessible, service animals allowed, step free shower and braille signage.
Where is The Robey?
The Robey is in Chicago, Illinois. The Map page shows the exact spot.
What is there to do around The Robey?
Guests at The Robey can enjoy beach chairs.
Can I hold a meeting or wedding at The Robey?
Yes — The Robey offers business center, meeting av equipment, meeting room and event space.
What is the cancellation policy at The Robey?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window, discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
Is The Robey smoke-free?
Yes — The Robey is a smoke-free property.
What are the hours at The Robey?
At The Robey: front desk: open 24 hours; bar hours (Clever Coyote): Mon-Thu, Sun 5-11 pm; Fri, Sat 5 pm-1 am; Mon-Thu, Sun 5 pm-midnight; happy hour (Clever Coyote): 5-7 pm daily; cafe / market (Café Robey): Mon-Thu, Sun 7 am-9 pm; Fri, Sat 7 am-10 pm; fitness center hours: Mon-Thu 5:30 am-9 pm; Fri 5:30 am-8 pm; Sat, Sun 7 am-7 pm.
What fees should I know about at The Robey?
The Robey lists these charges: resort / amenity fee: $24.65 per night; valet parking fee: $49 per night.
What should I know before I book at The Robey?
At The Robey: Free Wi-Fi; minimum check-in age: 21.
How far is The Robey from the airport?
From The Robey, Chicago Midway International Airport is about 9.4 miles away.
Is there a grocery store near The Robey?
Yes — the nearest grocery store is about 220 yards from The Robey.
Is there public transportation near The Robey?
Yes — the nearest public transit stop is about 30 ft from The Robey.
Can I see photos of The Robey?
Yes — the Gallery page has 67 photographs of The Robey, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Robey?
Yes — the front desk at The Robey is staffed 24 hours a day.
How will I know my reservation at The Robey is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 12:00 PM
- Front desk: open 24 hours
- Bar hours (Clever Coyote): Mon-Thu, Sun 5-11 pm; Fri, Sat 5 pm-1 am; Mon-Thu, Sun 5 pm-midnight
- Happy hour (Clever Coyote): 5-7 pm daily
- Cafe / market (Café Robey): Mon-Thu, Sun 7 am-9 pm; Fri, Sat 7 am-10 pm
- Fitness center hours: Mon-Thu 5:30 am-9 pm; Fri 5:30 am-8 pm; Sat, Sun 7 am-7 pm
- Check In 4 PM
Fees
- Resort / amenity fee: $24.65 per night
- Valet parking fee: $49 per night
Policies & good to know
- Free Wi-Fi: yes
- Minimum check-in age: 21
- Cancellation Free Window
- No Pets Property
- Cancellation Strict
- Non Refundable
- Pay Now
Reserve your stay
Choose your dates and confirm your stay at The Robey at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.