FAQs & policies

Answers to the questions our guests ask most about The Restoration Asheville.
How do I reserve a room at The Restoration Asheville?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Restoration Asheville?
At The Restoration Asheville, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Restoration Asheville pet friendly?
Yes — dogs are welcome at The Restoration Asheville; the pet fee is $150 per night (at most $250 per stay), up to 2 pets per room and pet beds and amenities are provided.
Is parking available at The Restoration Asheville?
Yes — The Restoration Asheville offers free parking for guests.
Does The Restoration Asheville have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Restoration Asheville.
Is breakfast included, and is there a restaurant at The Restoration Asheville?
At The Restoration Asheville, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Restoration Asheville?
Rooms at The Restoration Asheville include concierge service, heating, elevator, free Wi-Fi, fitness center and air conditioning.
Does The Restoration Asheville have a pool or spa?
Yes — The Restoration Asheville offers a pool, spa, spa yoga classes, spa treatments and spa cold plunge.
Is The Restoration Asheville a good fit for families?
Yes — The Restoration Asheville is family friendly, with game room.
Is The Restoration Asheville wheelchair accessible?
Accessible features at The Restoration Asheville include braille signage, grab bars and step free shower.
Where is The Restoration Asheville?
The Restoration Asheville is in Asheville, North Carolina. The Map page shows the exact spot.
What is there to do around The Restoration Asheville?
Guests at The Restoration Asheville can enjoy ski shuttle service and hiking.
Can I hold a meeting or wedding at The Restoration Asheville?
Yes — The Restoration Asheville offers meeting room, meeting av equipment, meeting ballroom and event venue.
What is the cancellation policy at The Restoration Asheville?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at The Restoration Asheville?
At The Restoration Asheville: quiet hours: Mon-Thu, Sun 10 pm-7 am; Fri, Sat 11-7 am; Fri, Sat 11 pm-7 am.
What fees should I know about at The Restoration Asheville?
The Restoration Asheville lists these charges: valet parking fee: $38 per night; valet parking fee: $30 per night (also listed); smoking fine: $250.
What should I know before I book at The Restoration Asheville?
At The Restoration Asheville: early check-in offered; late check-out offered; free parking; Free Wi-Fi; breakfast included; free cancellation until: 3 days before arrival; late cancellation charge: 1 night; smoking allowed: no.
How far is The Restoration Asheville from the airport?
From The Restoration Asheville, Asheville Regional Airport is about 11 miles away and the nearest major airport, McGhee Tyson Airport, is about 82 miles away.
Is there a grocery store near The Restoration Asheville?
Yes — the nearest grocery store is about 0.3 miles from The Restoration Asheville.
Is there public transportation near The Restoration Asheville?
Yes — the nearest public transit stop is about 240 yards from The Restoration Asheville.
What time zone is The Restoration Asheville in?
The Restoration Asheville is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Restoration Asheville?
Yes — the Gallery page has 112 photographs of The Restoration Asheville, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Restoration Asheville?
Yes — the front desk at The Restoration Asheville is staffed 24 hours a day.
How will I know my reservation at The Restoration Asheville is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Quiet hours: Mon-Thu, Sun 10 pm-7 am; Fri, Sat 11-7 am; Fri, Sat 11 pm-7 am
Fees
- Valet parking fee: $38 per night
- Valet parking fee: $30 per night (also listed)
- Smoking fine: $250
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 3 days before arrival
- Late cancellation charge: 1 night
- Smoking allowed: no
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Dog Friendly
- Pet Fee (per night): $150
- Pet Fee Max Per Stay: $250
- Pet Fee
- Pet Amenities Provided
- Pet Free Of Charge
Reserve your stay
Choose your dates and confirm your stay at The Restoration Asheville at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.