Skip to main content
The Resort at Governor's Crossing Sevierville, Tennessee Reserve
The Resort at Governor's Crossing · Sevierville, Tennessee

FAQs & policies

An aerial view of a resort with a large pool area, water slides, and a parking lot in front of a mountain view.

Answers to the questions our guests ask most about The Resort at Governor's Crossing.

How do I reserve a room at The Resort at Governor's Crossing?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Resort at Governor's Crossing?

At The Resort at Governor's Crossing, check-in begins at 4:00 PM and check-out is by 10:00 AM.

Is The Resort at Governor's Crossing pet friendly?

The Resort at Governor's Crossing does not accept pets.

Is parking available at The Resort at Governor's Crossing?

Yes — The Resort at Governor's Crossing offers free parking for guests.

Does The Resort at Governor's Crossing have Wi-Fi?

Yes — free Wi-Fi is available at The Resort at Governor's Crossing.

What is in the rooms at The Resort at Governor's Crossing?

Rooms at The Resort at Governor's Crossing include pool, sauna, pool outdoor, pool indoor, hot tub and pool water park.

Does The Resort at Governor's Crossing have a pool or spa?

Yes — The Resort at Governor's Crossing offers a pool and spa.

Is The Resort at Governor's Crossing a good fit for families?

Yes — The Resort at Governor's Crossing is family friendly, with game room and babysitting service.

Is The Resort at Governor's Crossing wheelchair accessible?

Accessible features at The Resort at Governor's Crossing include grab bars.

Where is The Resort at Governor's Crossing?

The Resort at Governor's Crossing is in Sevierville, Tennessee. The Map page shows the exact spot.

What is there to do around The Resort at Governor's Crossing?

Guests at The Resort at Governor's Crossing can enjoy beach chairs, basketball court and horseback riding.

Can I hold a meeting or wedding at The Resort at Governor's Crossing?

Yes — The Resort at Governor's Crossing offers business center and meeting room.

What is the cancellation policy at The Resort at Governor's Crossing?

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

What are the hours at The Resort at Governor's Crossing?

At The Resort at Governor's Crossing: late check-out until: 12:00 PM; quiet hours: 11 pm-7 am daily.

What fees should I know about at The Resort at Governor's Crossing?

The Resort at Governor's Crossing lists these charges: late check-out fee: $50 per hour; resort / amenity fee: $20 per night; cancellation penalty: 50%.

What should I know before I book at The Resort at Governor's Crossing?

At The Resort at Governor's Crossing: free parking; Free Wi-Fi; deposit: 1 night; free cancellation until: 3 days before arrival; free cancellation until: 2 days before arrival (Flexible Rates); minimum check-in age: 18; cash accepted: no; smoking allowed: no; housekeeping: daily.

How far is The Resort at Governor's Crossing from the airport?

From The Resort at Governor's Crossing, McGhee Tyson Airport is about 24 miles away.

Is there a grocery store near The Resort at Governor's Crossing?

Yes — the nearest grocery store is about 0.6 miles from The Resort at Governor's Crossing.

What time zone is The Resort at Governor's Crossing in?

The Resort at Governor's Crossing is on Eastern time — check-in and check-out times on this page are local times.

Can I see photos of The Resort at Governor's Crossing?

Yes — the Gallery page has 129 photographs of The Resort at Governor's Crossing, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at The Resort at Governor's Crossing?

Yes — the front desk at The Resort at Governor's Crossing is staffed 24 hours a day.

How will I know my reservation at The Resort at Governor's Crossing is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 4:00 PM
  • Check-out by: 10:00 AM
  • Late check-out until: 12:00 PM
  • Quiet hours: 11 pm-7 am daily
Fees
  • Late check-out fee: $50 per hour
  • Resort / amenity fee: $20 per night
  • Cancellation penalty: 50%
Policies & good to know
  • Free parking: yes
  • Free Wi-Fi: yes
  • Deposit: 1 night
  • Free cancellation until: 3 days before arrival
  • Free cancellation until: 2 days before arrival (Flexible Rates)
  • Minimum check-in age: 18
  • Cash accepted: no
  • Smoking allowed: no
  • Housekeeping: daily
  • Cancellation Free Window
  • Cancellation 72H
  • Cancellation Strict
  • Non Refundable

Reserve your stay

Choose your dates and confirm your stay at The Resort at Governor's Crossing at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The Resort at Governor's CrossingBest available rate — no booking fees.
Reserve