FAQs & policies
Answers to the questions our guests ask most about The Ponce St. Augustine Hotel.
How do I reserve a room at The Ponce St. Augustine Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Ponce St. Augustine Hotel?
At The Ponce St. Augustine Hotel, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Ponce St. Augustine Hotel pet friendly?
Yes — dogs are welcome at The Ponce St. Augustine Hotel; the pet fee is $30 per night.
Is parking available at The Ponce St. Augustine Hotel?
Yes — The Ponce St. Augustine Hotel offers free parking for guests, including accessible parking spaces.
Does The Ponce St. Augustine Hotel have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Ponce St. Augustine Hotel.
Is breakfast included, and is there a restaurant at The Ponce St. Augustine Hotel?
At The Ponce St. Augustine Hotel, a breakfast_type_buffet breakfast is included with your stay and there is a restaurant on the property.
What is in the rooms at The Ponce St. Augustine Hotel?
Rooms at The Ponce St. Augustine Hotel include pool, pool outdoor, sofa beds, sleeper sofa, double beds and traditional.
Does The Ponce St. Augustine Hotel have a pool or spa?
Yes — The Ponce St. Augustine Hotel offers a pool.
Is The Ponce St. Augustine Hotel wheelchair accessible?
Accessible features at The Ponce St. Augustine Hotel include wheelchair accessible, ADA compliant, grab bars and step free shower.
Where is The Ponce St. Augustine Hotel?
The Ponce St. Augustine Hotel is in St. Augustine, Florida. The Map page shows the exact spot.
Can I hold a meeting or wedding at The Ponce St. Augustine Hotel?
Yes — The Ponce St. Augustine Hotel offers business center.
What should I know before I book at The Ponce St. Augustine Hotel?
At The Ponce St. Augustine Hotel: free parking; Free Wi-Fi; breakfast included.
How far is The Ponce St. Augustine Hotel from the airport?
From The Ponce St. Augustine Hotel, Northeast Florida Regional Airport is about 4 miles away and the nearest major airport, Jacksonville International Airport, is about 46 miles away.
Is there a grocery store near The Ponce St. Augustine Hotel?
Yes — the nearest grocery store is about 0.3 miles from The Ponce St. Augustine Hotel.
Is there public transportation near The Ponce St. Augustine Hotel?
Yes — the nearest public transit stop is about 100 yards from The Ponce St. Augustine Hotel.
What time zone is The Ponce St. Augustine Hotel in?
The Ponce St. Augustine Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Ponce St. Augustine Hotel?
Yes — the Gallery page has 23 photographs of The Ponce St. Augustine Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Ponce St. Augustine Hotel?
Yes — the front desk at The Ponce St. Augustine Hotel is staffed 24 hours a day.
How will I know my reservation at The Ponce St. Augustine Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Breakfast Included
Pets
- Dogs Welcome
- Pet Fee (per night): $30
Reserve your stay
Choose your dates and confirm your stay at The Ponce St. Augustine Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.