FAQs & policies

Answers to the questions our guests ask most about The Plaza Hotel Pioneer Park.
How do I reserve a room at The Plaza Hotel Pioneer Park?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Plaza Hotel Pioneer Park?
At The Plaza Hotel Pioneer Park, check-in begins at 3:00 PM and check-out is by 12:00 PM. Baggage storage is available if you arrive early or leave late.
Is The Plaza Hotel Pioneer Park pet friendly?
Yes — dogs are welcome at The Plaza Hotel Pioneer Park; there is a one-time pet fee of $75 per pet per stay, there is a 50 lb weight limit, up to 2 pets per room and pet beds and amenities are provided.
Is parking available at The Plaza Hotel Pioneer Park?
Yes — parking is available at The Plaza Hotel Pioneer Park for $25 per night.
Does The Plaza Hotel Pioneer Park have Wi-Fi?
Yes — free Wi-Fi is available at The Plaza Hotel Pioneer Park.
Is breakfast included, and is there a restaurant at The Plaza Hotel Pioneer Park?
At The Plaza Hotel Pioneer Park, there is a restaurant on the property and there is a bar.
What is in the rooms at The Plaza Hotel Pioneer Park?
Rooms at The Plaza Hotel Pioneer Park include service, concierge service, fitness center, elevator, heating and two queens.
Does The Plaza Hotel Pioneer Park have a pool or spa?
Yes — The Plaza Hotel Pioneer Park offers spa and spa yoga classes.
Is The Plaza Hotel Pioneer Park a good fit for families?
The Plaza Hotel Pioneer Park is an adults-only property.
Is The Plaza Hotel Pioneer Park wheelchair accessible?
Accessible features at The Plaza Hotel Pioneer Park include wheelchair accessible, service animals allowed, braille signage, ADA compliant and step free shower.
Where is The Plaza Hotel Pioneer Park?
The Plaza Hotel Pioneer Park is in El Paso, Texas. The Map page shows the exact spot.
Can I hold a meeting or wedding at The Plaza Hotel Pioneer Park?
Yes — The Plaza Hotel Pioneer Park offers business center, meeting room, meeting ballroom and meeting av equipment.
What is the cancellation policy at The Plaza Hotel Pioneer Park?
It depends on the rate you choose: discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
What are the hours at The Plaza Hotel Pioneer Park?
At The Plaza Hotel Pioneer Park: latest check-in: 11:00 AM; breakfast hours: 6-11 am daily; restaurant hours: 11 am-11 pm daily; room service hours: 7 am-11 pm daily; sweets: 11 am-11 pm daily.
What fees should I know about at The Plaza Hotel Pioneer Park?
The Plaza Hotel Pioneer Park lists these charges: parking fee: $25 per night; valet parking fee: $30 per night; smoking fine: $500.
What should I know before I book at The Plaza Hotel Pioneer Park?
At The Plaza Hotel Pioneer Park: early check-in offered; late check-out offered; Free Wi-Fi; minimum check-in age: 21; Photo ID required at check-in; credit card required; adults-only property; smoking allowed: no; elevator.
How far is The Plaza Hotel Pioneer Park from the airport?
From The Plaza Hotel Pioneer Park, El Paso International Airport is about 7.5 miles away.
Is there a grocery store near The Plaza Hotel Pioneer Park?
Yes — the nearest grocery store is about 250 yards from The Plaza Hotel Pioneer Park.
Is there public transportation near The Plaza Hotel Pioneer Park?
Yes — the nearest public transit stop is about 210 yards from The Plaza Hotel Pioneer Park.
What time zone is The Plaza Hotel Pioneer Park in?
The Plaza Hotel Pioneer Park is on Mountain time — check-in and check-out times on this page are local times.
Can I see photos of The Plaza Hotel Pioneer Park?
Yes — the Gallery page has 1 photographs of The Plaza Hotel Pioneer Park, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Plaza Hotel Pioneer Park is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Latest check-in: 11:00 AM
- Check-out by: 12:00 PM
- Breakfast hours: 6-11 am daily
- Restaurant hours: 11 am-11 pm daily
- Room service hours: 7 am-11 pm daily
- sweets: 11 am-11 pm daily
Fees
- Parking fee: $25 per night
- Valet parking fee: $30 per night
- Smoking fine: $500
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Minimum check-in age: 21
- Photo ID required at check-in: yes
- Credit card required: yes
- Adults-only property: yes
- Smoking allowed: no
- Elevator: yes
- Cancellation Strict
- Non Refundable
- Credit Card Required
- Baggage Storage Free
Pets
- Dog Friendly
- Dogs Welcome
- Pet Fee One Time: $75
- Pet Bed Provided
- Pet Fee Per Pet
Reserve your stay
Choose your dates and confirm your stay at The Plaza Hotel Pioneer Park at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.