FAQs & policies

Answers to the questions our guests ask most about The Plaza Hotel Columbus at Capitol Square.
How do I reserve a room at The Plaza Hotel Columbus at Capitol Square?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Plaza Hotel Columbus at Capitol Square?
At The Plaza Hotel Columbus at Capitol Square, check-in begins at 4:00 PM and check-out is by 12:00 PM.
Is The Plaza Hotel Columbus at Capitol Square pet friendly?
Yes — dogs are welcome at The Plaza Hotel Columbus at Capitol Square; there is no pet fee, there is a 40 lb weight limit and up to 2 pets per room.
Is parking available at The Plaza Hotel Columbus at Capitol Square?
Yes — The Plaza Hotel Columbus at Capitol Square offers free parking for guests, including accessible parking spaces.
Does The Plaza Hotel Columbus at Capitol Square have Wi-Fi?
Yes — free Wi-Fi is available at The Plaza Hotel Columbus at Capitol Square.
Is breakfast included, and is there a restaurant at The Plaza Hotel Columbus at Capitol Square?
At The Plaza Hotel Columbus at Capitol Square, there is a restaurant on the property and there is a bar.
What is in the rooms at The Plaza Hotel Columbus at Capitol Square?
Rooms at The Plaza Hotel Columbus at Capitol Square include concierge service, fitness center, heating, atm onsite, air conditioning and king beds.
Is The Plaza Hotel Columbus at Capitol Square wheelchair accessible?
Accessible features at The Plaza Hotel Columbus at Capitol Square include braille signage, wheelchair accessible, step free shower, service animals allowed and grab bars.
Where is The Plaza Hotel Columbus at Capitol Square?
The Plaza Hotel Columbus at Capitol Square is in Columbus, Ohio. The Map page shows the exact spot.
Can I hold a meeting or wedding at The Plaza Hotel Columbus at Capitol Square?
Yes — The Plaza Hotel Columbus at Capitol Square offers business center, meeting room, meeting ballroom and meeting av equipment.
What is the cancellation policy at The Plaza Hotel Columbus at Capitol Square?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window. The exact terms for your dates are shown before you confirm.
Is The Plaza Hotel Columbus at Capitol Square smoke-free?
Yes — The Plaza Hotel Columbus at Capitol Square is a smoke-free property.
What are the hours at The Plaza Hotel Columbus at Capitol Square?
At The Plaza Hotel Columbus at Capitol Square: front desk: open 24 hours.
What should I know before I book at The Plaza Hotel Columbus at Capitol Square?
At The Plaza Hotel Columbus at Capitol Square: free parking; Free Wi-Fi; deposit refundable; free cancellation until: 24 hours before arrival; Photo ID required at check-in; credit card required; cash accepted; smoking allowed: no; elevator; housekeeping: daily.
How far is The Plaza Hotel Columbus at Capitol Square from the airport?
From The Plaza Hotel Columbus at Capitol Square, John Glenn Columbus International Airport is about 6.2 miles away.
Is there a grocery store near The Plaza Hotel Columbus at Capitol Square?
Yes — the nearest grocery store is about 0.3 miles from The Plaza Hotel Columbus at Capitol Square.
Is there public transportation near The Plaza Hotel Columbus at Capitol Square?
Yes — the nearest public transit stop is about 100 yards from The Plaza Hotel Columbus at Capitol Square.
What time zone is The Plaza Hotel Columbus at Capitol Square in?
The Plaza Hotel Columbus at Capitol Square is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Plaza Hotel Columbus at Capitol Square?
Yes — the Gallery page has 44 photographs of The Plaza Hotel Columbus at Capitol Square, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Plaza Hotel Columbus at Capitol Square?
Yes — the front desk at The Plaza Hotel Columbus at Capitol Square is staffed 24 hours a day.
How will I know my reservation at The Plaza Hotel Columbus at Capitol Square is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 12:00 PM
- Front desk: open 24 hours
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Deposit refundable: yes
- Free cancellation until: 24 hours before arrival
- Photo ID required at check-in: yes
- Credit card required: yes
- Cash accepted: yes
- Smoking allowed: no
- Elevator: yes
- Housekeeping: daily
- Cancellation 24H
Pets
- Dogs Welcome
- Cats Welcome
- Pet Free Of Charge
Reserve your stay
Choose your dates and confirm your stay at The Plaza Hotel Columbus at Capitol Square at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.