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The Platinum Hotel & Spa · Las Vegas, Nevada

FAQs & policies

A hotel lobby with a curved reception desk, decorative mirrors on the wall, and potted plants.

Answers to the questions our guests ask most about The Platinum Hotel & Spa.

How do I reserve a room at The Platinum Hotel & Spa?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Platinum Hotel & Spa?

At The Platinum Hotel & Spa, check-in begins at 4:00 PM and check-out is by 11:00 AM.

Is The Platinum Hotel & Spa pet friendly?

Yes — dogs are welcome at The Platinum Hotel & Spa; there is a one-time pet fee of $150 per stay, there is a 40 lb weight limit, up to 2 pets per room and there is a dog park close by.

Is parking available at The Platinum Hotel & Spa?

Yes — The Platinum Hotel & Spa offers free parking for guests, including accessible parking spaces.

Does The Platinum Hotel & Spa have Wi-Fi?

Yes — Wi-Fi is available in the rooms and public areas at The Platinum Hotel & Spa.

Is breakfast included, and is there a restaurant at The Platinum Hotel & Spa?

At The Platinum Hotel & Spa, there is a restaurant on the property and there is a bar with a happy hour.

What is in the rooms at The Platinum Hotel & Spa?

Rooms at The Platinum Hotel & Spa include pool, concierge service, penthouse, fitness center, heating and sofa beds.

Does The Platinum Hotel & Spa have a pool or spa?

Yes — The Platinum Hotel & Spa offers a pool, spa treatments and spa.

Is The Platinum Hotel & Spa wheelchair accessible?

Accessible features at The Platinum Hotel & Spa include wheelchair accessible, braille signage, grab bars, step free shower and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.

Where is The Platinum Hotel & Spa?

The Platinum Hotel & Spa is in Las Vegas, Nevada. The Map page shows the exact spot.

What is there to do around The Platinum Hotel & Spa?

Guests at The Platinum Hotel & Spa can enjoy golf on site.

Can I hold a meeting or wedding at The Platinum Hotel & Spa?

Yes — The Platinum Hotel & Spa offers business center, meeting room, meeting ballroom and wedding packages.

What is the cancellation policy at The Platinum Hotel & Spa?

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

Is The Platinum Hotel & Spa smoke-free?

Yes — The Platinum Hotel & Spa is a smoke-free property.

What are the hours at The Platinum Hotel & Spa?

At The Platinum Hotel & Spa: restaurant hours (Kil@wat Restaurant): 7:30-11 am daily; bar hours (STIR Lounge): Mon-Thu, Sun 4-10 pm; Fri, Sat 4-11 pm; happy hour (STIR Lounge): 4-6 pm daily; cafe / market (grab-n-go marketplace): open 24 hours; room service hours: 7:30-11 am daily; 4-10 pm daily; pool season: Jan-Dec.

What fees should I know about at The Platinum Hotel & Spa?

The Platinum Hotel & Spa lists these charges: resort / amenity fee: $32 per night; resort / amenity fee: $32 (also listed); taxes: 13.38%.

What should I know before I book at The Platinum Hotel & Spa?

At The Platinum Hotel & Spa: late check-out offered; free parking; deposit: 1 night; free cancellation until: 3 days before arrival; late cancellation charge: 1 night; minimum check-in age: 21; credit card required; smoking allowed: no; parties / events allowed: no; elevator; housekeeping: on request.

How far is The Platinum Hotel & Spa from the airport?

From The Platinum Hotel & Spa, Harry Reid International Airport is about 2.2 miles away.

Is there a grocery store near The Platinum Hotel & Spa?

Yes — the nearest grocery store is about 200 ft from The Platinum Hotel & Spa.

Is there public transportation near The Platinum Hotel & Spa?

Yes — the nearest public transit stop is about 190 ft from The Platinum Hotel & Spa.

What time zone is The Platinum Hotel & Spa in?

The Platinum Hotel & Spa is on Pacific time — check-in and check-out times on this page are local times.

Can I see photos of The Platinum Hotel & Spa?

Yes — the Gallery page has 173 photographs of The Platinum Hotel & Spa, and the Rooms, Dining and Amenities pages show the photos that belong to each.

How will I know my reservation at The Platinum Hotel & Spa is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 4:00 PM
  • Check-out by: 11:00 AM
  • Restaurant hours (Kil@wat Restaurant): 7:30-11 am daily
  • Bar hours (STIR Lounge): Mon-Thu, Sun 4-10 pm; Fri, Sat 4-11 pm
  • Happy hour (STIR Lounge): 4-6 pm daily
  • Cafe / market (grab-n-go marketplace): open 24 hours
  • Room service hours: 7:30-11 am daily; 4-10 pm daily
  • Pool season: Jan-Dec
Fees
  • Resort / amenity fee: $32 per night
  • Resort / amenity fee: $32 (also listed)
  • Taxes: 13.38%
Policies & good to know
  • Late check-out offered: yes
  • Free parking: yes
  • Deposit: 1 night
  • Free cancellation until: 3 days before arrival
  • Late cancellation charge: 1 night
  • Minimum check-in age: 21
  • Credit card required: yes
  • Smoking allowed: no
  • Parties / events allowed: no
  • Elevator: yes
  • Housekeeping: on request
  • Cancellation Strict
  • Non Refundable
Pets
  • Dogs Welcome
  • Pet Fee One Time: $150
  • Pet Dog Park
  • Dog Friendly
  • Pet Fee Amount: $150

Reserve your stay

Choose your dates and confirm your stay at The Platinum Hotel & Spa at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The Platinum Hotel & SpaBest available rate — no booking fees.
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