FAQs & policies

Answers to the questions our guests ask most about The Palo Alto Inn.
How do I reserve a room at The Palo Alto Inn?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Palo Alto Inn?
At The Palo Alto Inn, check-in begins at 2:00 PM and check-out is by 11:00 AM.
Is The Palo Alto Inn pet friendly?
Yes — dogs are welcome at The Palo Alto Inn; there is no pet fee.
Is parking available at The Palo Alto Inn?
Yes — The Palo Alto Inn offers free parking for guests, including accessible parking spaces.
Does The Palo Alto Inn have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Palo Alto Inn.
Is breakfast included, and is there a restaurant at The Palo Alto Inn?
At The Palo Alto Inn, breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at The Palo Alto Inn?
Rooms at The Palo Alto Inn include concierge service, two queens, fitness center, air conditioning, king beds and queen beds.
Does The Palo Alto Inn have a pool or spa?
Yes — The Palo Alto Inn offers fitness classes.
Is The Palo Alto Inn a good fit for families?
The Palo Alto Inn is an adults-only property.
Is The Palo Alto Inn wheelchair accessible?
Accessible features at The Palo Alto Inn include wheelchair accessible, service animals allowed, ADA compliant, grab bars and step free shower. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Palo Alto Inn?
The Palo Alto Inn is in Palo Alto, California. The Map page shows the exact spot.
Can I hold a meeting or wedding at The Palo Alto Inn?
Yes — The Palo Alto Inn offers business center.
What should I know before I book at The Palo Alto Inn?
At The Palo Alto Inn: free parking; Free Wi-Fi; breakfast included; Photo ID required at check-in; credit card required; adults-only property; smoking allowed: no.
How far is The Palo Alto Inn from the airport?
From The Palo Alto Inn, San Carlos Airport is about 10 miles away and the nearest major airport, Mineta San Jose International Airport, is about 11 miles away.
Is there a grocery store near The Palo Alto Inn?
Yes — the nearest grocery store is about 0.3 miles from The Palo Alto Inn.
Is there public transportation near The Palo Alto Inn?
Yes — the nearest public transit stop is about 190 ft from The Palo Alto Inn.
Is The Palo Alto Inn close to the water?
Yes — The Palo Alto Inn is within 1.9 miles of the coast.
What time zone is The Palo Alto Inn in?
The Palo Alto Inn is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of The Palo Alto Inn?
Yes — the Gallery page has 16 photographs of The Palo Alto Inn, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Palo Alto Inn is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 2:00 PM
- Check-out by: 11:00 AM
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Photo ID required at check-in: yes
- Credit card required: yes
- Adults-only property: yes
- Smoking allowed: no
- Breakfast Included
Pets
- Dogs Welcome
- Pet Free Of Charge
Reserve your stay
Choose your dates and confirm your stay at The Palo Alto Inn at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.