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The Palms Hotel & Spa · Miami Beach, Florida

FAQs & policies

An aerial view of a white hotel building with a pool and palm trees on a beachfront property.

Answers to the questions our guests ask most about The Palms Hotel & Spa.

How do I reserve a room at The Palms Hotel & Spa?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Palms Hotel & Spa?

At The Palms Hotel & Spa, check-in begins at 4:00 PM and check-out is by 11:00 AM.

Is parking available at The Palms Hotel & Spa?

Yes — parking is available at The Palms Hotel & Spa for $42.

Does The Palms Hotel & Spa have Wi-Fi?

Yes — free Wi-Fi is available at The Palms Hotel & Spa.

Is breakfast included, and is there a restaurant at The Palms Hotel & Spa?

At The Palms Hotel & Spa, there is a restaurant on the property and there is a bar with a happy hour.

What is in the rooms at The Palms Hotel & Spa?

Rooms at The Palms Hotel & Spa include pool, pool outdoor, service, concierge service, fitness center and atm onsite.

Does The Palms Hotel & Spa have a pool or spa?

Yes — The Palms Hotel & Spa offers a pool, spa steam room, spa full service, spa treatments and spa yoga classes.

Is The Palms Hotel & Spa a good fit for families?

Yes — The Palms Hotel & Spa is family friendly, with babysitting service, game room and kids menu.

Is The Palms Hotel & Spa wheelchair accessible?

Accessible features at The Palms Hotel & Spa include wheelchair accessible, ADA compliant, grab bars and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.

Where is The Palms Hotel & Spa?

The Palms Hotel & Spa is in Miami Beach, Florida. The Map page shows the exact spot.

Can I hold a meeting or wedding at The Palms Hotel & Spa?

Yes — The Palms Hotel & Spa offers business center, meeting room, meeting ballroom and event planning staff.

What is the cancellation policy at The Palms Hotel & Spa?

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

Is The Palms Hotel & Spa smoke-free?

Yes — The Palms Hotel & Spa is a smoke-free property.

What fees should I know about at The Palms Hotel & Spa?

The Palms Hotel & Spa lists these charges: parking fee: $42; valet parking fee: $20.

What should I know before I book at The Palms Hotel & Spa?

At The Palms Hotel & Spa: Free Wi-Fi; minimum check-in age: 21.

How far is The Palms Hotel & Spa from the airport?

From The Palms Hotel & Spa, Miami International Airport is about 10 miles away.

Is there public transportation near The Palms Hotel & Spa?

Yes — the nearest public transit stop is about 260 ft from The Palms Hotel & Spa.

Is The Palms Hotel & Spa close to the water?

Yes — The Palms Hotel & Spa is within 1.9 miles of the coast.

What time zone is The Palms Hotel & Spa in?

The Palms Hotel & Spa is on Eastern time — check-in and check-out times on this page are local times.

Can I see photos of The Palms Hotel & Spa?

Yes — the Gallery page has 343 photographs of The Palms Hotel & Spa, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at The Palms Hotel & Spa?

Yes — the front desk at The Palms Hotel & Spa is staffed 24 hours a day.

How will I know my reservation at The Palms Hotel & Spa is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 4:00 PM
  • Check-out by: 11:00 AM
Fees
  • Parking fee: $42
  • Valet parking fee: $20
Policies & good to know
  • Free Wi-Fi: yes
  • Minimum check-in age: 21
  • Cancellation Strict
  • Non Refundable

Reserve your stay

Choose your dates and confirm your stay at The Palms Hotel & Spa at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The Palms Hotel & SpaBest available rate — no booking fees.
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