FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At The Palms Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM.

Yes — dogs are welcome at The Palms Hotel; up to 2 pets per room and there is a dog park close by.

Yes — The Palms Hotel offers free parking for guests.

Yes — free Wi-Fi is available in the rooms and public areas at The Palms Hotel.

At The Palms Hotel, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.

Rooms at The Palms Hotel include pool, concierge service, type family, sofa beds, sleeper sofa and suite junior.

Yes — The Palms Hotel offers a pool.

The Palms Hotel is in Key West, Florida. The Map page shows the exact spot.

Guests at The Palms Hotel can enjoy beach chairs.

Yes — The Palms Hotel offers business center.

It depends on the rate you choose: discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.

At The Palms Hotel: front desk: 8:30 am-10 pm daily; pool hours: 8 am-10 pm daily; breakfast hours (breakfast): 8-11 am daily; bar hours (Happy Hour Bar): 2-6 pm daily; happy hour (pool bar): 3-5 pm daily; quiet hours: 10 pm-8 am daily.

The Palms Hotel lists these charges: deposit: 100% (long term special); deposit: $200 per stay (guests aged 25 and under); deposit: 50% (bookings made more than 30 days in advance); cancellation penalty: $50 (up to 30 days before arrival); cancellation penalty: $50 per stay (up to 14 days before arrival); cancellation penalty: 100% (within 30 days of arrival).

At The Palms Hotel: free parking; Free Wi-Fi; breakfast included; deposit refundable; free cancellation until: 14 days before arrival; minimum stay: 3 nights (Xmas and New Years); minimum check-in age: 21; Photo ID required at check-in; smoking allowed: no; parties / events allowed: no; housekeeping: daily.

From The Palms Hotel, Key West International Airport is about 2.1 miles away and the nearest major airport, Juan Gualberto Gomez International Airport, is about 108 miles away.

Yes — the nearest grocery store is about 150 yards from The Palms Hotel.

Yes — the nearest public transit stop is about 190 yards from The Palms Hotel.

Yes — The Palms Hotel is within 1.9 miles of the coast.

The Palms Hotel is on Eastern time — check-in and check-out times on this page are local times.

Yes — the Gallery page has 91 photographs of The Palms Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.