FAQs & policies
Answers to the questions our guests ask most about The Palm.
How do I reserve a room at The Palm?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Palm?
At The Palm, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is The Palm pet friendly?
Yes — dogs are welcome at The Palm; there is a pet fee of $500.
Is parking available at The Palm?
Yes — The Palm offers free parking for guests.
Does The Palm have Wi-Fi?
Yes — free Wi-Fi is available at The Palm.
Is breakfast included, and is there a restaurant at The Palm?
At The Palm, there is a restaurant on the property and there is a bar.
What is in the rooms at The Palm?
Rooms at The Palm include pool, pool cabanas, pool outdoor, fireplace in room, with balcony and air conditioning.
Does The Palm have a pool or spa?
Yes — The Palm offers a pool.
Where is The Palm?
The Palm is in Ashland, Oregon. The Map page shows the exact spot.
Can I hold a meeting or wedding at The Palm?
Yes — The Palm offers business center.
What fees should I know about at The Palm?
The Palm lists these charges: cancellation penalty: $30 (outside of 4 days of arrival).
What should I know before I book at The Palm?
At The Palm: free parking; Free Wi-Fi; deposit: 1 night; free cancellation until: 4 days before arrival; children welcome from age: 13; smoking allowed: no.
How far is The Palm from the airport?
From The Palm, Rogue Valley International-Medford Airport is about 16 miles away and the nearest major airport, Portland International Airport, is about 235 miles away.
Is there a grocery store near The Palm?
Yes — the nearest grocery store is about 440 yards from The Palm.
Is there public transportation near The Palm?
Yes — the nearest public transit stop is about 160 ft from The Palm.
What time zone is The Palm in?
The Palm is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of The Palm?
Yes — the Gallery page has 121 photographs of The Palm, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Palm is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
Fees
- Cancellation penalty: $30 (outside of 4 days of arrival)
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Deposit: 1 night
- Free cancellation until: 4 days before arrival
- Children welcome from age: 13
- Smoking allowed: no
Pets
- Dogs Welcome
- Pet Fee Amount: $500
Reserve your stay
Choose your dates and confirm your stay at The Palm at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.