FAQs & policies
Answers to the questions our guests ask most about The Pacifica Inn.
How do I reserve a room at The Pacifica Inn?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Pacifica Inn?
At The Pacifica Inn, check-in begins at 3:00 PM and check-out is by 11:30 AM.
Is parking available at The Pacifica Inn?
Yes — The Pacifica Inn offers free parking for guests.
Does The Pacifica Inn have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Pacifica Inn.
Is breakfast included, and is there a restaurant at The Pacifica Inn?
At The Pacifica Inn, there is a bar.
What is in the rooms at The Pacifica Inn?
Rooms at The Pacifica Inn include kitchenette, sofa beds, sleeper sofa, king beds, queen beds and free Wi-Fi.
Where is The Pacifica Inn?
The Pacifica Inn is in Volcano, Hawaii. The Map page shows the exact spot.
What is the cancellation policy at The Pacifica Inn?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What fees should I know about at The Pacifica Inn?
The Pacifica Inn lists these charges: cleaning fee: $75; cancellation penalty: 20%.
What should I know before I book at The Pacifica Inn?
At The Pacifica Inn: free parking; Free Wi-Fi; free cancellation until: 2 days before arrival.
How far is The Pacifica Inn from the airport?
From The Pacifica Inn, Hilo International Airport is about 37 km away and the nearest major airport, Ellison Onizuka Kona International Airport at Keāhole, is about 93 km away.
Is there public transportation near The Pacifica Inn?
Yes — the nearest public transit stop is about 800 m from The Pacifica Inn.
What time zone is The Pacifica Inn in?
The Pacifica Inn is on Hawaii time — check-in and check-out times on this page are local times.
Can I see photos of The Pacifica Inn?
Yes — the Gallery page has 34 photographs of The Pacifica Inn, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Pacifica Inn is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:30 AM
Fees
- Cleaning fee: $75
- Cancellation penalty: 20%
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Free cancellation until: 2 days before arrival
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at The Pacifica Inn at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.