FAQs & policies

Answers to the questions our guests ask most about The Other Place Resort.
How do I reserve a room at The Other Place Resort?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Other Place Resort?
At The Other Place Resort, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Other Place Resort pet friendly?
The Other Place Resort does not accept pets.
Does The Other Place Resort have Wi-Fi?
Yes — free Wi-Fi is available at The Other Place Resort.
Is breakfast included, and is there a restaurant at The Other Place Resort?
At The Other Place Resort, there is a bar.
What is in the rooms at The Other Place Resort?
Rooms at The Other Place Resort include penthouse, cabin, two queens, private bathroom, queen beds and bunk beds.
Does The Other Place Resort have a pool or spa?
Yes — The Other Place Resort offers a pool.
Is The Other Place Resort a good fit for families?
Yes — The Other Place Resort is family friendly.
Is The Other Place Resort wheelchair accessible?
Accessible features at The Other Place Resort include ADA compliant.
Where is The Other Place Resort?
The Other Place Resort is in New Braunfels, Texas. The Map page shows the exact spot.
What is there to do around The Other Place Resort?
Guests at The Other Place Resort can enjoy fishing and volleyball.
Can I hold a meeting or wedding at The Other Place Resort?
Yes — The Other Place Resort offers meeting room.
What are the hours at The Other Place Resort?
At The Other Place Resort: quiet hours: 11 pm-7 am daily.
What fees should I know about at The Other Place Resort?
The Other Place Resort lists these charges: cancellation penalty: $25.
What should I know before I book at The Other Place Resort?
At The Other Place Resort: Free Wi-Fi; deposit refundable; free cancellation until: 30 days before arrival; minimum stay: 2 nights; cash accepted; smoking allowed: no; housekeeping: no housekeeping during the stay.
How far is The Other Place Resort from the airport?
From The Other Place Resort, San Antonio International Airport is about 24 miles away.
Is there a grocery store near The Other Place Resort?
Yes — the nearest grocery store is about 400 yards from The Other Place Resort.
What time zone is The Other Place Resort in?
The Other Place Resort is on Central time — check-in and check-out times on this page are local times.
Can I see photos of The Other Place Resort?
Yes — the Gallery page has 68 photographs of The Other Place Resort, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Other Place Resort is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Quiet hours: 11 pm-7 am daily
Fees
- Cancellation penalty: $25
Policies & good to know
- Free Wi-Fi: yes
- Deposit refundable: yes
- Free cancellation until: 30 days before arrival
- Minimum stay: 2 nights
- Cash accepted: yes
- Smoking allowed: no
- Housekeeping: no housekeeping during the stay
Reserve your stay
Choose your dates and confirm your stay at The Other Place Resort at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.