FAQs & policies

Answers to the questions our guests ask most about The Orchard Hotel.
How do I reserve a room at The Orchard Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Orchard Hotel?
At The Orchard Hotel, check-in begins at 3:00 PM and check-out is by 12:00 PM.
Is The Orchard Hotel pet friendly?
The Orchard Hotel does not accept pets.
Is parking available at The Orchard Hotel?
Yes — parking is available at The Orchard Hotel.
Does The Orchard Hotel have Wi-Fi?
Yes — free Wi-Fi is available at The Orchard Hotel.
Is breakfast included, and is there a restaurant at The Orchard Hotel?
At The Orchard Hotel, there is a restaurant on the property and there is a bar.
What is in the rooms at The Orchard Hotel?
Rooms at The Orchard Hotel include concierge service, fitness center, elevator, heating, twin beds and service.
Is The Orchard Hotel wheelchair accessible?
Accessible features at The Orchard Hotel include wheelchair accessible, ADA compliant, grab bars and step free shower. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Orchard Hotel?
The Orchard Hotel is in San Francisco, California. The Map page shows the exact spot.
What is there to do around The Orchard Hotel?
Guests at The Orchard Hotel can enjoy volleyball.
Can I hold a meeting or wedding at The Orchard Hotel?
Yes — The Orchard Hotel offers business center, meeting room, meeting av equipment and event planning staff.
What is the cancellation policy at The Orchard Hotel?
It depends on the rate you choose: a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
Is The Orchard Hotel smoke-free?
Yes — The Orchard Hotel is a smoke-free property.
What are the hours at The Orchard Hotel?
At The Orchard Hotel: front desk: open 24 hours; breakfast hours (Daffodil restaurant): Mon-Fri 6-10 am; Sat, Sun 7-11 am; 6:30-10:30 am daily.
What fees should I know about at The Orchard Hotel?
The Orchard Hotel lists these charges: resort / amenity fee: $0; rollaway bed fee: $50 per night; smoking fine: $500 per night; deposit: 100% (non-refundable reservations); incidental hold: $50 per night.
What should I know before I book at The Orchard Hotel?
At The Orchard Hotel: early check-in offered; late check-out offered; Free Wi-Fi; deposit refundable: no; free cancellation until: 24 hours before arrival; late cancellation charge: 1 night; credit card required; children stay free: 12 and under; smoking allowed: no.
How far is The Orchard Hotel from the airport?
From The Orchard Hotel, Oakland San Francisco Bay Airport is about 11 miles away.
Is there a grocery store near The Orchard Hotel?
Yes — the nearest grocery store is about 100 yards from The Orchard Hotel.
Is there public transportation near The Orchard Hotel?
Yes — the nearest public transit stop is about 110 ft from The Orchard Hotel.
Is The Orchard Hotel close to the water?
Yes — The Orchard Hotel is within 1.9 miles of the coast.
What time zone is The Orchard Hotel in?
The Orchard Hotel is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of The Orchard Hotel?
Yes — the Gallery page has 68 photographs of The Orchard Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Orchard Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 12:00 PM
- Front desk: open 24 hours
- Breakfast hours (Daffodil restaurant): Mon-Fri 6-10 am; Sat, Sun 7-11 am; 6:30-10:30 am daily
Fees
- Resort / amenity fee: $0
- Rollaway bed fee: $50 per night
- Smoking fine: $500 per night
- Deposit: 100% (non-refundable reservations)
- Incidental hold: $50 per night
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Deposit refundable: no
- Free cancellation until: 24 hours before arrival
- Late cancellation charge: 1 night
- Credit card required: yes
- Children stay free: 12 and under
- Smoking allowed: no
- No Pets Property
- Pay Now
Reserve your stay
Choose your dates and confirm your stay at The Orchard Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.