FAQs & policies

Answers to the questions our guests ask most about The Mark Hotel.
How do I reserve a room at The Mark Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Mark Hotel?
At The Mark Hotel, check-in begins at 3:00 PM and check-out is by 12:00 PM. Baggage storage is available if you arrive early or leave late.
Is The Mark Hotel pet friendly?
Yes — dogs are welcome at The Mark Hotel; there is a 30 lb weight limit and up to 2 pets per room.
Is parking available at The Mark Hotel?
Yes — parking is available at The Mark Hotel.
Does The Mark Hotel have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Mark Hotel.
Is breakfast included, and is there a restaurant at The Mark Hotel?
At The Mark Hotel, there is a restaurant on the property and there is a bar.
What is in the rooms at The Mark Hotel?
Rooms at The Mark Hotel include concierge service, fitness center, elevator, heating, suite junior and sofa beds.
Does The Mark Hotel have a pool or spa?
Yes — The Mark Hotel offers spa, personal trainer, spa steam room and spa cold plunge.
Is The Mark Hotel a good fit for families?
Yes — The Mark Hotel is family friendly, with babysitting service.
Is The Mark Hotel wheelchair accessible?
Accessible features at The Mark Hotel include wheelchair accessible, step free shower, ADA compliant, grab bars and braille signage.
Where is The Mark Hotel?
The Mark Hotel is in New York, New York. The Map page shows the exact spot.
What is there to do around The Mark Hotel?
Guests at The Mark Hotel can enjoy art gallery.
Can I hold a meeting or wedding at The Mark Hotel?
Yes — The Mark Hotel offers business center, meeting room, meeting ballroom and event space.
Is The Mark Hotel smoke-free?
Yes — The Mark Hotel is a smoke-free property.
What are the hours at The Mark Hotel?
At The Mark Hotel: breakfast hours: 7-11 am daily; brunch hours (Caviar Kaspia Restaurant & Bar): Sat, Sun 10 am-4 pm; restaurant hours (Caviar Kaspia Restaurant & Bar): Tue-Sat noon-11 pm; Mon, Sun noon-10 pm; bar hours (The Mark Restaurant): 7-1 am daily; Tue-Sat 7-2 am; Mon, Sun 7-1 am.
What should I know before I book at The Mark Hotel?
At The Mark Hotel: Free Wi-Fi; minimum check-in age: 21.
How far is The Mark Hotel from the airport?
From The Mark Hotel, LaGuardia Airport is about 4.7 miles away.
Is there a grocery store near The Mark Hotel?
Yes — the nearest grocery store is about 300 yards from The Mark Hotel.
Is there public transportation near The Mark Hotel?
Yes — the nearest public transit stop is about 170 ft from The Mark Hotel.
Is The Mark Hotel close to the water?
Yes — The Mark Hotel is within 1.9 miles of the coast.
What time zone is The Mark Hotel in?
The Mark Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Mark Hotel?
Yes — the Gallery page has 161 photographs of The Mark Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Mark Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 12:00 PM
- Breakfast hours: 7-11 am daily
- Brunch hours (Caviar Kaspia Restaurant & Bar): Sat, Sun 10 am-4 pm
- Restaurant hours (Caviar Kaspia Restaurant & Bar): Tue-Sat noon-11 pm; Mon, Sun noon-10 pm
- Bar hours (The Mark Restaurant): 7-1 am daily; Tue-Sat 7-2 am; Mon, Sun 7-1 am
Policies & good to know
- Free Wi-Fi: yes
- Minimum check-in age: 21
- Baggage Storage Free
Pets
- Dogs Welcome
- Cats Welcome
Reserve your stay
Choose your dates and confirm your stay at The Mark Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.