FAQs & policies

Answers to the questions our guests ask most about The Lucerne Hotel.
How do I reserve a room at The Lucerne Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Lucerne Hotel?
At The Lucerne Hotel, check-in begins at 4:00 PM and check-out is by 12:00 PM.
Is The Lucerne Hotel pet friendly?
The Lucerne Hotel does not accept pets.
Is parking available at The Lucerne Hotel?
Yes — The Lucerne Hotel offers free parking for guests.
Does The Lucerne Hotel have Wi-Fi?
Yes — free Wi-Fi is available at The Lucerne Hotel.
Is breakfast included, and is there a restaurant at The Lucerne Hotel?
At The Lucerne Hotel, there is a restaurant on the property and there is a bar.
What is in the rooms at The Lucerne Hotel?
Rooms at The Lucerne Hotel include concierge service, fitness center, elevator, heating, suite junior and type family.
Does The Lucerne Hotel have a pool or spa?
Yes — The Lucerne Hotel offers spa, fitness classes and spa treatments.
Is The Lucerne Hotel a good fit for families?
Yes — The Lucerne Hotel is family friendly.
Is The Lucerne Hotel wheelchair accessible?
Accessible features at The Lucerne Hotel include wheelchair accessible, grab bars, step free shower and ADA compliant.
Where is The Lucerne Hotel?
The Lucerne Hotel is in New York, New York. The Map page shows the exact spot.
What is there to do around The Lucerne Hotel?
Guests at The Lucerne Hotel can enjoy sailing.
Can I hold a meeting or wedding at The Lucerne Hotel?
Yes — The Lucerne Hotel offers business center, meeting room and event space.
What is the cancellation policy at The Lucerne Hotel?
It depends on the rate you choose: discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
Is The Lucerne Hotel smoke-free?
Yes — The Lucerne Hotel is a smoke-free property.
What are the hours at The Lucerne Hotel?
At The Lucerne Hotel: breakfast hours (Nice Matin NYC): 8-10 am daily; Mon-Fri 8-11:30 am; brunch hours (Nice Matin): Sat, Sun 10 am-3:30 pm; lunch hours (Nice Matin NYC): Mon-Fri 11:30 am-3:30 pm; Sat, Sun 10 am-3:30 pm; dinner hours (Nice Matin NYC): Mon-Thu 5-10 pm; Fri, Sat 5-11 pm; 5-10 pm daily.
What fees should I know about at The Lucerne Hotel?
The Lucerne Hotel lists these charges: smoking fine: $250; taxes: 14.75%.
What should I know before I book at The Lucerne Hotel?
At The Lucerne Hotel: early check-in offered; free parking; Free Wi-Fi; free cancellation until: 2 days before arrival; Photo ID required at check-in; credit card required; smoking allowed: no; housekeeping: daily.
How far is The Lucerne Hotel from the airport?
From The Lucerne Hotel, LaGuardia Airport is about 5.5 miles away.
Is there a grocery store near The Lucerne Hotel?
Yes — the nearest grocery store is about 150 ft from The Lucerne Hotel.
Is there public transportation near The Lucerne Hotel?
Yes — the nearest public transit stop is about 130 ft from The Lucerne Hotel.
Is The Lucerne Hotel close to the water?
Yes — The Lucerne Hotel is within 1.9 miles of the coast.
What time zone is The Lucerne Hotel in?
The Lucerne Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Lucerne Hotel?
Yes — the Gallery page has 75 photographs of The Lucerne Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Lucerne Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 12:00 PM
- Breakfast hours (Nice Matin NYC): 8-10 am daily; Mon-Fri 8-11:30 am
- Brunch hours (Nice Matin): Sat, Sun 10 am-3:30 pm
- Lunch hours (Nice Matin NYC): Mon-Fri 11:30 am-3:30 pm; Sat, Sun 10 am-3:30 pm
- Dinner hours (Nice Matin NYC): Mon-Thu 5-10 pm; Fri, Sat 5-11 pm; 5-10 pm daily
Fees
- Smoking fine: $250
- Taxes: 14.75%
Policies & good to know
- Early check-in offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Free cancellation until: 2 days before arrival
- Photo ID required at check-in: yes
- Credit card required: yes
- Smoking allowed: no
- Housekeeping: daily
- No Pets Property
- Cancellation Strict
- Non Refundable
- Deposit Required
Reserve your stay
Choose your dates and confirm your stay at The Lucerne Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.