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The Lowell Hotel · New York, New York

FAQs & policies

A luxurious lobby with a brown sofa, coffee table with candles and flowers, and bookshelves in the background.

Answers to the questions our guests ask most about The Lowell Hotel.

How do I reserve a room at The Lowell Hotel?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Lowell Hotel?

At The Lowell Hotel, check-in begins at 3:00 PM and check-out is by 12:00 PM. Baggage storage is available if you arrive early or leave late.

Is parking available at The Lowell Hotel?

Yes — parking is available at The Lowell Hotel.

Does The Lowell Hotel have Wi-Fi?

Yes — free Wi-Fi is available at The Lowell Hotel.

Is breakfast included, and is there a restaurant at The Lowell Hotel?

At The Lowell Hotel, a breakfast_american breakfast is included with your stay, there is a restaurant on the property and there is a bar.

What is in the rooms at The Lowell Hotel?

Rooms at The Lowell Hotel include service, valet parking, suite junior, fitness center, luxury hotel and king beds.

Does The Lowell Hotel have a pool or spa?

Yes — The Lowell Hotel offers spa treatments and spa.

Is The Lowell Hotel a good fit for families?

Yes — The Lowell Hotel is family friendly, with babysitting service.

Is The Lowell Hotel wheelchair accessible?

Accessible features at The Lowell Hotel include wheelchair accessible, service animals allowed, grab bars and ADA compliant.

Where is The Lowell Hotel?

The Lowell Hotel is in New York, New York. The Map page shows the exact spot.

Can I hold a meeting or wedding at The Lowell Hotel?

Yes — The Lowell Hotel offers business center, meeting room and event space.

What is the cancellation policy at The Lowell Hotel?

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window, discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.

What are the hours at The Lowell Hotel?

At The Lowell Hotel: breakfast hours (Pembroke Room): 7-10:30 am daily; 7-11 am daily; brunch hours (Pembroke Room): Sat, Sun 11 am-1:30 pm; lunch hours (Majorelle): Wed-Sat noon-4:30 pm; dinner hours (Majorelle): Mon-Sat 5-10:30 pm; restaurant hours (Majorelle): Mon-Sat 10 am-5 pm; Sun 10 am-9 pm; 10 am-4:30 pm daily; Wed-Sat noon-4:30 pm; Sun 1-6 pm; Tue-Sat 4:30-10:30 pm; Thu noon-8:30 pm; noon-10:30 pm daily; bar hours (Jacques Bar): Mon 4:30-11 pm; Sun 1-10 pm; Tue-Sat 4:30-11 pm; room service hours (Jacques Bar): noon-11 pm daily; The Club Room: 10 am-11 pm daily; 4:30-11 pm daily.

What fees should I know about at The Lowell Hotel?

The Lowell Hotel lists these charges: cleaning fee: $200 per stay.

What should I know before I book at The Lowell Hotel?

At The Lowell Hotel: Free Wi-Fi; breakfast included; elevator; housekeeping: daily.

How far is The Lowell Hotel from the airport?

From The Lowell Hotel, LaGuardia Airport is about 5.1 miles away.

Is there a grocery store near The Lowell Hotel?

Yes — the nearest grocery store is about 290 yards from The Lowell Hotel.

Is there public transportation near The Lowell Hotel?

Yes — the nearest public transit stop is about 230 yards from The Lowell Hotel.

Is The Lowell Hotel close to the water?

Yes — The Lowell Hotel is within 1.9 miles of the coast.

What time zone is The Lowell Hotel in?

The Lowell Hotel is on Eastern time — check-in and check-out times on this page are local times.

Can I see photos of The Lowell Hotel?

Yes — the Gallery page has 256 photographs of The Lowell Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.

How will I know my reservation at The Lowell Hotel is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 3:00 PM
  • Check-out by: 12:00 PM
  • Breakfast hours (Pembroke Room): 7-10:30 am daily; 7-11 am daily
  • Brunch hours (Pembroke Room): Sat, Sun 11 am-1:30 pm
  • Lunch hours (Majorelle): Wed-Sat noon-4:30 pm
  • Dinner hours (Majorelle): Mon-Sat 5-10:30 pm
  • Restaurant hours (Majorelle): Mon-Sat 10 am-5 pm; Sun 10 am-9 pm; 10 am-4:30 pm daily; Wed-Sat noon-4:30 pm; Sun 1-6 pm; Tue-Sat 4:30-10:30 pm; Thu noon-8:30 pm; noon-10:30 pm daily
  • Bar hours (Jacques Bar): Mon 4:30-11 pm; Sun 1-10 pm; Tue-Sat 4:30-11 pm
  • Room service hours (Jacques Bar): noon-11 pm daily
  • The Club Room: 10 am-11 pm daily; 4:30-11 pm daily
Fees
  • Cleaning fee: $200 per stay
Policies & good to know
  • Free Wi-Fi: yes
  • Breakfast included: yes
  • Elevator: yes
  • Housekeeping: daily
  • Deposit Required
  • Cancellation Strict
  • Cancellation 14 Day
  • Non Refundable
  • Min Stay
  • Breakfast Included
  • Baggage Storage Free
Pets
  • Pet Fee One Time: $200
  • Pet Bed Provided
  • Pet Deposit Refundable

Reserve your stay

Choose your dates and confirm your stay at The Lowell Hotel at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The Lowell HotelBest available rate — no booking fees.
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