FAQs & policies
Answers to the questions our guests ask most about THE LODGE at Kiln Creek.
How do I reserve a room at THE LODGE at Kiln Creek?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at THE LODGE at Kiln Creek?
At THE LODGE at Kiln Creek, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is THE LODGE at Kiln Creek pet friendly?
THE LODGE at Kiln Creek does not accept pets.
Is parking available at THE LODGE at Kiln Creek?
Yes — THE LODGE at Kiln Creek offers free parking for guests.
Does THE LODGE at Kiln Creek have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at THE LODGE at Kiln Creek.
Is breakfast included, and is there a restaurant at THE LODGE at Kiln Creek?
At THE LODGE at Kiln Creek, there is a restaurant on the property and there is a bar.
What is in the rooms at THE LODGE at Kiln Creek?
Rooms at THE LODGE at Kiln Creek include fitness center, studio, pool, free Wi-Fi, sofa beds and sleeper sofa.
Does THE LODGE at Kiln Creek have a pool or spa?
Yes — THE LODGE at Kiln Creek offers a pool.
Where is THE LODGE at Kiln Creek?
THE LODGE at Kiln Creek is in Newport News, Virginia. The Map page shows the exact spot.
What is there to do around THE LODGE at Kiln Creek?
Guests at THE LODGE at Kiln Creek can enjoy ski shuttle service and beach chairs.
Can I hold a meeting or wedding at THE LODGE at Kiln Creek?
Yes — THE LODGE at Kiln Creek offers business center and meeting room.
What is the cancellation policy at THE LODGE at Kiln Creek?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window. The exact terms for your dates are shown before you confirm.
What should I know before I book at THE LODGE at Kiln Creek?
At THE LODGE at Kiln Creek: free parking; Free Wi-Fi.
How far is THE LODGE at Kiln Creek from the airport?
From THE LODGE at Kiln Creek, Newport News Williamsburg International Airport is about 1.1 miles away and the nearest major airport, Norfolk International Airport, is about 22 miles away.
Is there a grocery store near THE LODGE at Kiln Creek?
Yes — the nearest grocery store is about 0.3 miles from THE LODGE at Kiln Creek.
Is THE LODGE at Kiln Creek close to the water?
Yes — THE LODGE at Kiln Creek is within 1.9 miles of the coast.
What time zone is THE LODGE at Kiln Creek in?
THE LODGE at Kiln Creek is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of THE LODGE at Kiln Creek?
Yes — the Gallery page has 8 photographs of THE LODGE at Kiln Creek, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at THE LODGE at Kiln Creek?
Yes — the front desk at THE LODGE at Kiln Creek is staffed 24 hours a day.
How will I know my reservation at THE LODGE at Kiln Creek is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Cancellation Free Window
- No Pets Property
Reserve your stay
Choose your dates and confirm your stay at THE LODGE at Kiln Creek at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.