FAQs & policies

Answers to the questions our guests ask most about The Lava Hotel & Spa.
How do I reserve a room at The Lava Hotel & Spa?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Lava Hotel & Spa?
At The Lava Hotel & Spa, check-in begins at 2:00 PM and check-out is by 12:00 AM.
Is The Lava Hotel & Spa pet friendly?
Yes — dogs are welcome at The Lava Hotel & Spa; up to 2 pets per room.
Is parking available at The Lava Hotel & Spa?
Yes — parking is available at The Lava Hotel & Spa.
Does The Lava Hotel & Spa have Wi-Fi?
Yes — free Wi-Fi is available at The Lava Hotel & Spa.
What is in the rooms at The Lava Hotel & Spa?
Rooms at The Lava Hotel & Spa include pool, studio, deluxe, double beds, pool water park and two queens.
Does The Lava Hotel & Spa have a pool or spa?
Yes — The Lava Hotel & Spa offers a pool, spa, spa treatments, spa massage reflexology and wellness program.
Is The Lava Hotel & Spa a good fit for families?
Yes — The Lava Hotel & Spa is family friendly.
Is The Lava Hotel & Spa wheelchair accessible?
Accessible features at The Lava Hotel & Spa include wheelchair accessible.
Where is The Lava Hotel & Spa?
The Lava Hotel & Spa is in Lava Hot Springs, Idaho. The Map page shows the exact spot.
What is there to do around The Lava Hotel & Spa?
Guests at The Lava Hotel & Spa can enjoy fishing.
Can I hold a meeting or wedding at The Lava Hotel & Spa?
Yes — The Lava Hotel & Spa offers business center.
What is the cancellation policy at The Lava Hotel & Spa?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window. The exact terms for your dates are shown before you confirm.
What are the hours at The Lava Hotel & Spa?
At The Lava Hotel & Spa: latest check-in: 4:00 PM; pool season: Jan-Dec.
What should I know before I book at The Lava Hotel & Spa?
At The Lava Hotel & Spa: Free Wi-Fi; smoking allowed: no.
How far is The Lava Hotel & Spa from the airport?
From The Lava Hotel & Spa, Pocatello Regional Airport is about 36 miles away and the nearest major airport, Salt Lake City International Airport, is about 127 miles away.
Is there a grocery store near The Lava Hotel & Spa?
Yes — the nearest grocery store is about 250 yards from The Lava Hotel & Spa.
What time zone is The Lava Hotel & Spa in?
The Lava Hotel & Spa is on Mountain time — check-in and check-out times on this page are local times.
Can I see photos of The Lava Hotel & Spa?
Yes — the Gallery page has 34 photographs of The Lava Hotel & Spa, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Lava Hotel & Spa is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 2:00 PM
- Latest check-in: 4:00 PM
- Check-out by: 12:00 AM
- Pool season: Jan-Dec
Policies & good to know
- Free Wi-Fi: yes
- Smoking allowed: no
- Cancellation Free Window
Pets
- Dogs Welcome
- Pet Fee
- Dog Friendly
Reserve your stay
Choose your dates and confirm your stay at The Lava Hotel & Spa at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.