FAQs & policies
Answers to the questions our guests ask most about The Kate Shepard House.
How do I reserve a room at The Kate Shepard House?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Kate Shepard House?
At The Kate Shepard House, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is The Kate Shepard House pet friendly?
Yes — dogs are welcome at The Kate Shepard House; there is no pet fee.
Does The Kate Shepard House have Wi-Fi?
Yes — free Wi-Fi is available at The Kate Shepard House.
Is breakfast included, and is there a restaurant at The Kate Shepard House?
At The Kate Shepard House, there is a restaurant on the property.
What is in the rooms at The Kate Shepard House?
Rooms at The Kate Shepard House include private bathroom, queen beds, free Wi-Fi, duvet, full beds and EV charging.
Is The Kate Shepard House a good fit for families?
The Kate Shepard House is an adults-only property.
Where is The Kate Shepard House?
The Kate Shepard House is in Mobile, Alabama. The Map page shows the exact spot.
What is the cancellation policy at The Kate Shepard House?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at The Kate Shepard House?
At The Kate Shepard House: latest check-in: 7:00 PM; cafe / market: open 24 hours.
What fees should I know about at The Kate Shepard House?
The Kate Shepard House lists these charges: smoking fine: $250; deposit: 50%.
What should I know before I book at The Kate Shepard House?
At The Kate Shepard House: Free Wi-Fi; free cancellation until: 3 days before arrival; credit card required; adults-only property; smoking allowed: no; accessible rooms: no.
How far is The Kate Shepard House from the airport?
From The Kate Shepard House, Mobile Regional Airport is about 10 miles away and the nearest major airport, Pensacola International Airport, is about 55 miles away.
Is there a grocery store near The Kate Shepard House?
Yes — the nearest grocery store is about 0.3 miles from The Kate Shepard House.
Is there public transportation near The Kate Shepard House?
Yes — the nearest public transit stop is about 310 yards from The Kate Shepard House.
Can I see photos of The Kate Shepard House?
Yes — the Gallery page has 35 photographs of The Kate Shepard House, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Kate Shepard House is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Latest check-in: 7:00 PM
- Check-out by: 11:00 AM
- Cafe / market: open 24 hours
Fees
- Smoking fine: $250
- Deposit: 50%
Policies & good to know
- Free Wi-Fi: yes
- Free cancellation until: 3 days before arrival
- Credit card required: yes
- Adults-only property: yes
- Smoking allowed: no
- Accessible rooms: no
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Pet Free Of Charge
Reserve your stay
Choose your dates and confirm your stay at The Kate Shepard House at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.