FAQs & policies

Answers to the questions our guests ask most about The Jefferson Hotel.
How do I reserve a room at The Jefferson Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Jefferson Hotel?
At The Jefferson Hotel, check-in begins at 4:00 PM and check-out is by 12:00 PM.
Is The Jefferson Hotel pet friendly?
Yes — dogs are welcome at The Jefferson Hotel; the pet fee is $75 per pet per night and up to 2 pets per room.
Is parking available at The Jefferson Hotel?
Yes — The Jefferson Hotel offers free parking for guests.
Does The Jefferson Hotel have Wi-Fi?
Yes — free Wi-Fi is available at The Jefferson Hotel.
Is breakfast included, and is there a restaurant at The Jefferson Hotel?
At The Jefferson Hotel, there is a restaurant on the property.
What is in the rooms at The Jefferson Hotel?
Rooms at The Jefferson Hotel include pool, pool indoor, service, concierge service, fitness center and elevator.
Does The Jefferson Hotel have a pool or spa?
Yes — The Jefferson Hotel offers a pool, spa and spa treatments.
Is The Jefferson Hotel wheelchair accessible?
Accessible features at The Jefferson Hotel include grab bars, step free shower and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Jefferson Hotel?
The Jefferson Hotel is in Richmond, Virginia. The Map page shows the exact spot.
Can I hold a meeting or wedding at The Jefferson Hotel?
Yes — The Jefferson Hotel offers business center, meeting room, meeting ballroom and meeting av equipment.
What is the cancellation policy at The Jefferson Hotel?
It depends on the rate you choose: a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
Is The Jefferson Hotel smoke-free?
Yes — The Jefferson Hotel is a smoke-free property.
What are the hours at The Jefferson Hotel?
At The Jefferson Hotel: room service hours: open 24 hours; reservations: Sun from 8 am; Tue from 8 am; from 8 am daily (September 29).
What fees should I know about at The Jefferson Hotel?
The Jefferson Hotel lists these charges: parking fee: $20 per night; valet parking fee: $38 per night; breakfast price: $100 (less than 50 guests); breakfast price: $75 per person (non-holiday brunch); breakfast price: $25 (also listed); breakfast price: $35 (also listed); breakfast price: $30 per person (non-holiday brunch); taxes: 13.5%; service charge: 20%; deposit: 100% (holiday brunches); cancellation penalty: $35 per person.
What should I know before I book at The Jefferson Hotel?
At The Jefferson Hotel: early check-in offered; late check-out offered; free parking; Free Wi-Fi; free cancellation until: 3 days before arrival; late cancellation charge: 1 night; minimum check-in age: 21; credit card required; children stay free: 3 and under; smoking allowed: no.
How far is The Jefferson Hotel from the airport?
From The Jefferson Hotel, Richmond International Airport is about 7.4 miles away.
Is there a grocery store near The Jefferson Hotel?
Yes — the nearest grocery store is about 220 yards from The Jefferson Hotel.
Is there public transportation near The Jefferson Hotel?
Yes — the nearest public transit stop is about 100 yards from The Jefferson Hotel.
What time zone is The Jefferson Hotel in?
The Jefferson Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Jefferson Hotel?
Yes — the Gallery page has 114 photographs of The Jefferson Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Jefferson Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 12:00 PM
- Room service hours: open 24 hours
- reservations: Sun from 8 am; Tue from 8 am; from 8 am daily (September 29)
Fees
- Parking fee: $20 per night
- Valet parking fee: $38 per night
- Breakfast price: $100 (less than 50 guests)
- Breakfast price: $75 per person (non-holiday brunch)
- Breakfast price: $25 (also listed)
- Breakfast price: $35 (also listed)
- Breakfast price: $30 per person (non-holiday brunch)
- Taxes: 13.5%
- Service charge: 20%
- Deposit: 100% (holiday brunches)
- Cancellation penalty: $35 per person
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Free cancellation until: 3 days before arrival
- Late cancellation charge: 1 night
- Minimum check-in age: 21
- Credit card required: yes
- Children stay free: 3 and under
- Smoking allowed: no
- Pay Now
Pets
- Dogs Welcome
- Pet Fee (per night): $75
- Pet Fee Per Pet
Reserve your stay
Choose your dates and confirm your stay at The Jefferson Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.