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The Ivy Hotel · Chicago, Illinois

FAQs & policies

A wide view of a hotel lobby with modern decor and lighting

Answers to the questions our guests ask most about The Ivy Hotel.

How do I reserve a room at The Ivy Hotel?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Ivy Hotel?

At The Ivy Hotel, check-in begins at 4:00 PM and check-out is by 11:00 AM.

Is parking available at The Ivy Hotel?

Yes — parking is available at The Ivy Hotel for $61 per night, including accessible spaces.

Does The Ivy Hotel have Wi-Fi?

Yes — free Wi-Fi is available in the rooms and public areas at The Ivy Hotel.

Is breakfast included, and is there a restaurant at The Ivy Hotel?

At The Ivy Hotel, there is a restaurant on the property and there is a bar with a happy hour.

What is in the rooms at The Ivy Hotel?

Rooms at The Ivy Hotel include concierge service, elevator, deluxe, service, valet parking and minibar in room.

Is The Ivy Hotel a good fit for families?

The Ivy Hotel is an adults-only property.

Is The Ivy Hotel wheelchair accessible?

Accessible features at The Ivy Hotel include grab bars.

Where is The Ivy Hotel?

The Ivy Hotel is in Chicago, Illinois. The Map page shows the exact spot.

Can I hold a meeting or wedding at The Ivy Hotel?

Yes — The Ivy Hotel offers meeting room, meeting ballroom, business center and event space.

What is the cancellation policy at The Ivy Hotel?

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

What are the hours at The Ivy Hotel?

At The Ivy Hotel: late check-out until: 3:00 PM; front desk: open 24 hours; bar hours (Divine Lounge): open 24 hours; Mon-Sat 7-2 am; Sun 10-2 am; 11 am-10 pm daily; cafe / market (Divine Lounge): open 24 hours.

What fees should I know about at The Ivy Hotel?

The Ivy Hotel lists these charges: early check-in fee: $50; late check-out fee: $30 per hour; parking fee: $61 per night; smoking fine: $250; incidental hold: $250 per night.

What should I know before I book at The Ivy Hotel?

At The Ivy Hotel: early check-in offered; late check-out offered; Free Wi-Fi; free cancellation until: 24 hours before arrival; late cancellation charge: 1 night; minimum check-in age: 21; credit card required; debit cards accepted; adults-only property; smoking allowed: no; housekeeping: daily.

How far is The Ivy Hotel from the airport?

From The Ivy Hotel, Chicago Midway International Airport is about 10 miles away.

Is there a grocery store near The Ivy Hotel?

Yes — the nearest grocery store is about 440 yards from The Ivy Hotel.

Is there public transportation near The Ivy Hotel?

Yes — the nearest public transit stop is about 230 ft from The Ivy Hotel.

Is The Ivy Hotel close to the water?

Yes — The Ivy Hotel is within 1.9 miles of the coast.

Can I see photos of The Ivy Hotel?

Yes — the Gallery page has 78 photographs of The Ivy Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.

How will I know my reservation at The Ivy Hotel is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 4:00 PM
  • Check-out by: 11:00 AM
  • Late check-out until: 3:00 PM
  • Front desk: open 24 hours
  • Bar hours (Divine Lounge): open 24 hours; Mon-Sat 7-2 am; Sun 10-2 am; 11 am-10 pm daily
  • Cafe / market (Divine Lounge): open 24 hours
Fees
  • Early check-in fee: $50
  • Late check-out fee: $30 per hour
  • Parking fee: $61 per night
  • Smoking fine: $250
  • Incidental hold: $250 per night
Policies & good to know
  • Early check-in offered: yes
  • Late check-out offered: yes
  • Free Wi-Fi: yes
  • Free cancellation until: 24 hours before arrival
  • Late cancellation charge: 1 night
  • Minimum check-in age: 21
  • Credit card required: yes
  • Debit cards accepted: yes
  • Adults-only property: yes
  • Smoking allowed: no
  • Housekeeping: daily
  • Cancellation Free Window: 24 hours
  • Cancellation Strict
  • Non Refundable
  • Cancellation 24H
Pets
  • Pet Deposit Refundable

Reserve your stay

Choose your dates and confirm your stay at The Ivy Hotel at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The Ivy HotelBest available rate — no booking fees.
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