FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At The ISO, check-in begins at 3:00 PM and check-out is by 11:00 AM.

Yes — The ISO offers free parking for guests, including accessible parking spaces.

Yes — free Wi-Fi is available in the rooms and public areas at The ISO.

At The ISO, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.

Rooms at The ISO include pool, deluxe, pool outdoor, air conditioning, private bathroom and king beds.

Yes — The ISO offers a pool and spa yoga classes.

Accessible features at The ISO include service animals allowed.

The ISO is in Kapaʻa, Hawaii. The Map page shows the exact spot.

Guests at The ISO can enjoy beach chairs, beach umbrellas provided and hiking.

Yes — The ISO offers business center.

It depends on the rate you choose: discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.

At The ISO: dinner hours (Bull Shed Restaurant): 5-9:30 pm daily; 4:30-9:30 pm daily; restaurant hours (The Bull Shed): 4:30-9:30 pm daily; bar hours (Bull Shed Restaurant): 4:30-9:30 pm daily; happy hour (Bull Shed Restaurant): 4:30-5:30 pm daily.

At The ISO: free parking; Free Wi-Fi; breakfast included; smoking allowed: no; elevator: no; rooms reached by stairs only.

From The ISO, Lihue Airport is about 6 miles away.

Yes — the nearest grocery store is about 380 yards from The ISO.

Yes — the nearest public transit stop is about 250 yards from The ISO.

Yes — The ISO is within 1.9 miles of the coast.

The ISO is on Hawaii time — check-in and check-out times on this page are local times.

Yes — the Gallery page has 105 photographs of The ISO, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Yes — the front desk at The ISO is staffed 24 hours a day.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.