FAQs & policies

Answers to the questions our guests ask most about The Imperial Hawaii Resort.
How do I reserve a room at The Imperial Hawaii Resort?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Imperial Hawaii Resort?
At The Imperial Hawaii Resort, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is parking available at The Imperial Hawaii Resort?
Yes — parking is available at The Imperial Hawaii Resort.
Does The Imperial Hawaii Resort have Wi-Fi?
Yes — free Wi-Fi is available at The Imperial Hawaii Resort.
Is breakfast included, and is there a restaurant at The Imperial Hawaii Resort?
At The Imperial Hawaii Resort, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Imperial Hawaii Resort?
Rooms at The Imperial Hawaii Resort include pool, sauna, concierge service, studio, elevator and kitchenette.
Does The Imperial Hawaii Resort have a pool or spa?
Yes — The Imperial Hawaii Resort offers a pool, spa treatments and spa steam room.
Is The Imperial Hawaii Resort a good fit for families?
Yes — The Imperial Hawaii Resort is family friendly.
Is The Imperial Hawaii Resort wheelchair accessible?
Accessible features at The Imperial Hawaii Resort include braille signage. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Imperial Hawaii Resort?
The Imperial Hawaii Resort is in Honolulu, Hawaii. The Map page shows the exact spot.
What is there to do around The Imperial Hawaii Resort?
Guests at The Imperial Hawaii Resort can enjoy volleyball, surfing and beach chairs.
Can I hold a meeting or wedding at The Imperial Hawaii Resort?
Yes — The Imperial Hawaii Resort offers business center.
What is the cancellation policy at The Imperial Hawaii Resort?
It depends on the rate you choose: a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
What are the hours at The Imperial Hawaii Resort?
At The Imperial Hawaii Resort: pool hours: 8 am-10 pm daily; hot tub hours: 5 am-10 pm daily; restaurant hours (24 hour restaurant): open 24 hours; 9:30 am-6 pm daily; fitness center hours: 5 am-10 pm daily; shuttle hours: 8:30-9:15 am daily (daily); housekeeping hours: 7 am-8 pm daily; Mon, Wed, Fri, Sun 8 am-4 pm; quiet hours: 10 pm-8 am daily; Soda Machines: 5 am-midnight daily; open 24 hours.
What fees should I know about at The Imperial Hawaii Resort?
The Imperial Hawaii Resort lists these charges: resort / amenity fee: $0 (using your timeshare week); smoking fine: $250; shuttle fee: $5.
What should I know before I book at The Imperial Hawaii Resort?
At The Imperial Hawaii Resort: Free Wi-Fi; smoking allowed: no; housekeeping: on request.
How far is The Imperial Hawaii Resort from the airport?
From The Imperial Hawaii Resort, Daniel K. Inouye International Airport is about 6.6 miles away.
Is there a grocery store near The Imperial Hawaii Resort?
Yes — the nearest grocery store is about 140 yards from The Imperial Hawaii Resort.
Is there public transportation near The Imperial Hawaii Resort?
Yes — the nearest public transit stop is about 230 yards from The Imperial Hawaii Resort.
Is The Imperial Hawaii Resort close to the water?
Yes — The Imperial Hawaii Resort is within 1.9 miles of the coast.
What time zone is The Imperial Hawaii Resort in?
The Imperial Hawaii Resort is on Hawaii time — check-in and check-out times on this page are local times.
Can I see photos of The Imperial Hawaii Resort?
Yes — the Gallery page has 85 photographs of The Imperial Hawaii Resort, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Imperial Hawaii Resort is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Pool hours: 8 am-10 pm daily
- Hot tub hours: 5 am-10 pm daily
- Restaurant hours (24 hour restaurant): open 24 hours; 9:30 am-6 pm daily
- Fitness center hours: 5 am-10 pm daily
- Shuttle hours: 8:30-9:15 am daily (daily)
- Housekeeping hours: 7 am-8 pm daily; Mon, Wed, Fri, Sun 8 am-4 pm
- Quiet hours: 10 pm-8 am daily
- Soda Machines: 5 am-midnight daily; open 24 hours
Fees
- Resort / amenity fee: $0 (using your timeshare week)
- Smoking fine: $250
- Shuttle fee: $5
Policies & good to know
- Free Wi-Fi: yes
- Smoking allowed: no
- Housekeeping: on request
- Deposit Required
- Quiet Hours
Reserve your stay
Choose your dates and confirm your stay at The Imperial Hawaii Resort at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.