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The Hotel at Midtown · Chicago, Illinois

FAQs & policies

A rooftop seating area with a city skyline view

Answers to the questions our guests ask most about The Hotel at Midtown.

How do I reserve a room at The Hotel at Midtown?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Hotel at Midtown?

At The Hotel at Midtown, check-in begins at 4:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.

Is The Hotel at Midtown pet friendly?

The Hotel at Midtown does not accept pets.

Is parking available at The Hotel at Midtown?

Yes — The Hotel at Midtown offers free parking for guests, including accessible parking spaces.

Does The Hotel at Midtown have Wi-Fi?

Yes — free Wi-Fi is available at The Hotel at Midtown.

Is breakfast included, and is there a restaurant at The Hotel at Midtown?

At The Hotel at Midtown, there is a restaurant on the property and there is a bar.

What is in the rooms at The Hotel at Midtown?

Rooms at The Hotel at Midtown include pool, fitness center, sauna, elevator, heating and hot tub.

Does The Hotel at Midtown have a pool or spa?

Yes — The Hotel at Midtown offers a pool, spa, spa treatments, spa steam room and fitness classes.

Is The Hotel at Midtown a good fit for families?

Yes — The Hotel at Midtown is family friendly, with kids club.

Is The Hotel at Midtown wheelchair accessible?

Accessible features at The Hotel at Midtown include wheelchair accessible, grab bars and ADA compliant.

Where is The Hotel at Midtown?

The Hotel at Midtown is in Chicago, Illinois. The Map page shows the exact spot.

What is there to do around The Hotel at Midtown?

Guests at The Hotel at Midtown can enjoy beach chairs.

Can I hold a meeting or wedding at The Hotel at Midtown?

Yes — The Hotel at Midtown offers meeting room, event venue and event wedding venue.

What is the cancellation policy at The Hotel at Midtown?

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window, discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.

Is The Hotel at Midtown smoke-free?

Yes — The Hotel at Midtown is a smoke-free property.

What are the hours at The Hotel at Midtown?

At The Hotel at Midtown: breakfast hours (Chromium restaurant): Mon-Fri 8 am-3 pm; cafe / market (Chromium Café Counter): Mon-Fri 6 am-8 pm; kidtown: Mon-Thu 8 am-7 pm; Fri 8 am-6 pm; Sat, Sun 8 am-4 pm; 10 am-9 pm daily; Fri-Sun 11 am-7 pm; pool season: Jan-Dec.

What fees should I know about at The Hotel at Midtown?

The Hotel at Midtown lists these charges: resort / amenity fee: $45 per night; breakfast price: $35 per person; smoking fine: $300; incidental hold: $100 per night.

What should I know before I book at The Hotel at Midtown?

At The Hotel at Midtown: early check-in offered; late check-out offered; free parking; Free Wi-Fi; free cancellation until: 2 days before arrival; late cancellation charge: 1 night; minimum check-in age: 21; credit card required; cash accepted: no; debit cards accepted; adults-only pool; smoking allowed: no.

How far is The Hotel at Midtown from the airport?

From The Hotel at Midtown, Chicago Midway International Airport is about 10 miles away.

Is there a grocery store near The Hotel at Midtown?

Yes — the nearest grocery store is about 140 yards from The Hotel at Midtown.

Is there public transportation near The Hotel at Midtown?

Yes — the nearest public transit stop is about 160 yards from The Hotel at Midtown.

Can I see photos of The Hotel at Midtown?

Yes — the Gallery page has 266 photographs of The Hotel at Midtown, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at The Hotel at Midtown?

Yes — the front desk at The Hotel at Midtown is staffed 24 hours a day.

How will I know my reservation at The Hotel at Midtown is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 4:00 PM
  • Check-out by: 11:00 AM
  • Breakfast hours (Chromium restaurant): Mon-Fri 8 am-3 pm
  • Cafe / market (Chromium Café Counter): Mon-Fri 6 am-8 pm
  • Kidtown: Mon-Thu 8 am-7 pm; Fri 8 am-6 pm; Sat, Sun 8 am-4 pm; 10 am-9 pm daily; Fri-Sun 11 am-7 pm
  • Pool season: Jan-Dec
Fees
  • Resort / amenity fee: $45 per night
  • Breakfast price: $35 per person
  • Smoking fine: $300
  • Incidental hold: $100 per night
Policies & good to know
  • Early check-in offered: yes
  • Late check-out offered: yes
  • Free parking: yes
  • Free Wi-Fi: yes
  • Free cancellation until: 2 days before arrival
  • Late cancellation charge: 1 night
  • Minimum check-in age: 21
  • Credit card required: yes
  • Cash accepted: no
  • Debit cards accepted: yes
  • Adults-only pool: yes
  • Smoking allowed: no
  • Cancellation Free Window
  • No Pets Property
  • Deposit Required
  • Cancellation Strict
  • Non Refundable
  • Baggage Storage Free

Reserve your stay

Choose your dates and confirm your stay at The Hotel at Midtown at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The Hotel at MidtownBest available rate — no booking fees.
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