FAQs & policies

Answers to the questions our guests ask most about The High Line Hotel.
How do I reserve a room at The High Line Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The High Line Hotel?
At The High Line Hotel, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The High Line Hotel pet friendly?
Yes — dogs are welcome at The High Line Hotel; there is a one-time pet fee of $100 per stay and there is a 65 lb weight limit.
Does The High Line Hotel have Wi-Fi?
Yes — free Wi-Fi is available at The High Line Hotel.
Is breakfast included, and is there a restaurant at The High Line Hotel?
At The High Line Hotel, there is a restaurant on the property and there is a bar.
What is in the rooms at The High Line Hotel?
Rooms at The High Line Hotel include concierge service, fitness center, elevator, double beds, deluxe and two queens.
Does The High Line Hotel have a pool or spa?
Yes — The High Line Hotel offers fitness classes.
Is The High Line Hotel wheelchair accessible?
Accessible features at The High Line Hotel include wheelchair accessible, braille signage, grab bars, step free shower and ADA compliant.
Where is The High Line Hotel?
The High Line Hotel is in New York, New York. The Map page shows the exact spot.
Can I hold a meeting or wedding at The High Line Hotel?
Yes — The High Line Hotel offers meeting room, business center, meeting av equipment and event space.
What is the cancellation policy at The High Line Hotel?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is The High Line Hotel smoke-free?
Yes — The High Line Hotel is a smoke-free property.
What are the hours at The High Line Hotel?
At The High Line Hotel: front desk: open 24 hours; cafe / market (coffeebar): from 7 am daily; 7 am-5 pm daily; garden: Mon-Thu, Sun 3-11 pm; Fri, Sat 11 am-11 pm; 5-10 pm daily; open 24 hours.
What fees should I know about at The High Line Hotel?
The High Line Hotel lists these charges: resort / amenity fee: $36.22; smoking fine: $300; incidental hold: $50 per night.
What should I know before I book at The High Line Hotel?
At The High Line Hotel: Free Wi-Fi; minimum check-in age: 21; cash accepted: no; smoking allowed: no; housekeeping: daily.
How far is The High Line Hotel from the airport?
From The High Line Hotel, LaGuardia Airport is about 7.3 miles away.
Is there a grocery store near The High Line Hotel?
Yes — the nearest grocery store is about 320 yards from The High Line Hotel.
Is there public transportation near The High Line Hotel?
Yes — the nearest public transit stop is about 170 yards from The High Line Hotel.
Is The High Line Hotel close to the water?
Yes — The High Line Hotel is within 1.9 miles of the coast.
What time zone is The High Line Hotel in?
The High Line Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The High Line Hotel?
Yes — the Gallery page has 71 photographs of The High Line Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The High Line Hotel?
Yes — the front desk at The High Line Hotel is staffed 24 hours a day.
How will I know my reservation at The High Line Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Front desk: open 24 hours
- Cafe / market (coffeebar): from 7 am daily; 7 am-5 pm daily
- garden: Mon-Thu, Sun 3-11 pm; Fri, Sat 11 am-11 pm; 5-10 pm daily; open 24 hours
Fees
- Resort / amenity fee: $36.22
- Smoking fine: $300
- Incidental hold: $50 per night
Policies & good to know
- Free Wi-Fi: yes
- Minimum check-in age: 21
- Cash accepted: no
- Smoking allowed: no
- Housekeeping: daily
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Dog Friendly
- Pet Free Of Charge
- Pet Fee One Time: $100
Reserve your stay
Choose your dates and confirm your stay at The High Line Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.