FAQs & policies

Answers to the questions our guests ask most about The Hay-Adams.
How do I reserve a room at The Hay-Adams?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Hay-Adams?
At The Hay-Adams, check-in begins at 4:00 PM and check-out is by 12:00 PM. Baggage storage is available if you arrive early or leave late.
Is The Hay-Adams pet friendly?
Yes — dogs are welcome at The Hay-Adams; there is no pet fee, there is a 25 lb weight limit and up to 1 pet per room.
Is parking available at The Hay-Adams?
Yes — parking is available at The Hay-Adams.
Does The Hay-Adams have Wi-Fi?
Yes — free Wi-Fi is available at The Hay-Adams.
Is breakfast included, and is there a restaurant at The Hay-Adams?
At The Hay-Adams, a breakfast_american breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Hay-Adams?
Rooms at The Hay-Adams include service, concierge service, heating, elevator, free Wi-Fi and valet parking.
Does The Hay-Adams have a pool or spa?
Yes — The Hay-Adams offers spa and spa treatments.
Is The Hay-Adams a good fit for families?
Yes — The Hay-Adams is family friendly, with babysitting service and kids activities.
Is The Hay-Adams wheelchair accessible?
Accessible features at The Hay-Adams include wheelchair accessible, step free shower, grab bars and ADA compliant. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Hay-Adams?
The Hay-Adams is in Washington, District Of Columbia. The Map page shows the exact spot.
Can I hold a meeting or wedding at The Hay-Adams?
Yes — The Hay-Adams offers business center, meeting room, business center 24hr and event venue.
What is the cancellation policy at The Hay-Adams?
It depends on the rate you choose: a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
Is The Hay-Adams smoke-free?
Yes — The Hay-Adams is a smoke-free property.
What are the hours at The Hay-Adams?
At The Hay-Adams: front desk: open 24 hours; breakfast hours (The Lafayette): Mon-Fri 6:30-11 am; Sat, Sun 7-11 am; brunch hours (The Lafayette): Sun 11:30 am-2 pm; Sat, Sun 11:30 am-2 pm; lunch hours (The Lafayette): Mon-Fri 11:30 am-2 pm; dinner hours (The Lafayette): Mon-Sat 5:30-10 pm; bar hours (Off The Record): 11:30 am-11:30 pm daily; room service hours: open 24 hours; fitness center hours: 5 am-10 pm daily; Music Salon: Mon 6-7 pm (October 5, 2026).
What fees should I know about at The Hay-Adams?
The Hay-Adams lists these charges: valet parking fee: $90.
What should I know before I book at The Hay-Adams?
At The Hay-Adams: Free Wi-Fi; breakfast included; smoking allowed: no.
How far is The Hay-Adams from the airport?
From The Hay-Adams, Ronald Reagan Washington National Airport is about 3.4 miles away.
Is there a grocery store near The Hay-Adams?
Yes — the nearest grocery store is about 410 yards from The Hay-Adams.
Is there public transportation near The Hay-Adams?
Yes — the nearest public transit stop is about 220 ft from The Hay-Adams.
What time zone is The Hay-Adams in?
The Hay-Adams is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Hay-Adams?
Yes — the Gallery page has 75 photographs of The Hay-Adams, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Hay-Adams is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 12:00 PM
- Front desk: open 24 hours
- Breakfast hours (The Lafayette): Mon-Fri 6:30-11 am; Sat, Sun 7-11 am
- Brunch hours (The Lafayette): Sun 11:30 am-2 pm; Sat, Sun 11:30 am-2 pm
- Lunch hours (The Lafayette): Mon-Fri 11:30 am-2 pm
- Dinner hours (The Lafayette): Mon-Sat 5:30-10 pm
- Bar hours (Off The Record): 11:30 am-11:30 pm daily
- Room service hours: open 24 hours
- Fitness center hours: 5 am-10 pm daily
- Music Salon: Mon 6-7 pm (October 5, 2026)
Fees
- Valet parking fee: $90
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Smoking allowed: no
- Pay Now
- Id Required
- Baggage Storage Free
Pets
- Dogs Welcome
- Pet Free Of Charge
Reserve your stay
Choose your dates and confirm your stay at The Hay-Adams at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.