FAQs & policies

Answers to the questions our guests ask most about The Haunted Hotel.
How do I reserve a room at The Haunted Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Haunted Hotel?
At The Haunted Hotel, check-in begins at 4:00 PM and check-out is by 10:00 AM.
Is The Haunted Hotel pet friendly?
Yes — dogs are welcome at The Haunted Hotel; there is a one-time pet fee of $50 per stay and up to 2 pets per room.
Is parking available at The Haunted Hotel?
Yes — parking is available at The Haunted Hotel.
Does The Haunted Hotel have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Haunted Hotel.
What is in the rooms at The Haunted Hotel?
Rooms at The Haunted Hotel include heating, deluxe, double beds, air conditioning, king beds and free Wi-Fi.
Is The Haunted Hotel a good fit for families?
The Haunted Hotel is an adults-only property.
Where is The Haunted Hotel?
The Haunted Hotel is in New Orleans, Louisiana. The Map page shows the exact spot.
What is there to do around The Haunted Hotel?
Guests at The Haunted Hotel can enjoy ski shuttle service.
What should I know before I book at The Haunted Hotel?
At The Haunted Hotel: Free Wi-Fi; late cancellation charge: 1 night; adults-only property.
How far is The Haunted Hotel from the airport?
From The Haunted Hotel, Louis Armstrong New Orleans International Airport is about 12 miles away.
Is there a grocery store near The Haunted Hotel?
Yes — the nearest grocery store is about 190 ft from The Haunted Hotel.
Is there public transportation near The Haunted Hotel?
Yes — the nearest public transit stop is about 300 yards from The Haunted Hotel.
What time zone is The Haunted Hotel in?
The Haunted Hotel is on Central time — check-in and check-out times on this page are local times.
Can I see photos of The Haunted Hotel?
Yes — the Gallery page has 10 photographs of The Haunted Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Haunted Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 10:00 AM
Policies & good to know
- Free Wi-Fi: yes
- Late cancellation charge: 1 night
- Adults-only property: yes
Pets
- Dogs Welcome
- Pet Fee One Time: $50
Reserve your stay
Choose your dates and confirm your stay at The Haunted Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.