FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At The Grand Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.

Yes — dogs are welcome at The Grand Hotel; there is a dog park close by.

Yes — parking is available at The Grand Hotel.

Yes — free Wi-Fi is available at The Grand Hotel.

At The Grand Hotel, there is a restaurant on the property.

Rooms at The Grand Hotel include concierge service, heating, air conditioning, king beds, free Wi-Fi and service.

Accessible features at The Grand Hotel include service animals allowed, grab bars and ADA compliant. If this is essential to your stay, please confirm it with us before you reserve.

The Grand Hotel is in Kennebunk, Maine. The Map page shows the exact spot.

Guests at The Grand Hotel can enjoy kayak.

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

At The Grand Hotel: restaurant season (Earth at Hidden Pond): Jan-Dec.

The Grand Hotel lists these charges: resort / amenity fee: $25 per night; smoking fine: $250; taxes: 12%; service charge (Rosella Sushi): 20%; deposit: 100%; deposit: 50% (2+ nights).

At The Grand Hotel: late check-out offered; Free Wi-Fi; deposit refundable; deposit: 1 night (1 night); free cancellation until: 2 days before arrival; free cancellation until: 30 days before arrival (Christmas Prelude); minimum stay: 2 nights (peak season); minimum stay: 3 nights (major holiday weekends); minimum check-in age: 21; cash accepted; smoking allowed: no.

From The Grand Hotel, Portland International Jetport is about 22 miles away.

Yes — the nearest grocery store is about 150 yards from The Grand Hotel.

The Grand Hotel is on Eastern time — check-in and check-out times on this page are local times.

Yes — the Gallery page has 75 photographs of The Grand Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.