FAQs & policies

Answers to the questions our guests ask most about The Grand Highland Hotel.
How do I reserve a room at The Grand Highland Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Grand Highland Hotel?
At The Grand Highland Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is The Grand Highland Hotel pet friendly?
The Grand Highland Hotel does not accept pets.
Is parking available at The Grand Highland Hotel?
Yes — The Grand Highland Hotel offers free parking for guests.
Does The Grand Highland Hotel have Wi-Fi?
Yes — free Wi-Fi is available at The Grand Highland Hotel.
Is breakfast included, and is there a restaurant at The Grand Highland Hotel?
At The Grand Highland Hotel, a breakfast_type_continental breakfast is included with your stay and there is a bar.
What is in the rooms at The Grand Highland Hotel?
Rooms at The Grand Highland Hotel include concierge service, heating, air conditioning, sofa beds, sleeper sofa and deluxe.
Is The Grand Highland Hotel wheelchair accessible?
Accessible features at The Grand Highland Hotel include grab bars.
Where is The Grand Highland Hotel?
The Grand Highland Hotel is in Prescott, Arizona. The Map page shows the exact spot.
What is there to do around The Grand Highland Hotel?
Guests at The Grand Highland Hotel can enjoy fishing.
Can I hold a meeting or wedding at The Grand Highland Hotel?
Yes — The Grand Highland Hotel offers meeting ballroom and event wedding venue.
What is the cancellation policy at The Grand Highland Hotel?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is The Grand Highland Hotel smoke-free?
Yes — The Grand Highland Hotel is a smoke-free property.
What fees should I know about at The Grand Highland Hotel?
The Grand Highland Hotel lists these charges: smoking fine: $500; deposit: $35.
What should I know before I book at The Grand Highland Hotel?
At The Grand Highland Hotel: free parking; Free Wi-Fi; breakfast included; free cancellation until: 3 days before arrival; free cancellation until: 30 days before arrival (big event weekends); credit card required; cash accepted: no; smoking allowed: no; elevator: no; rooms reached by stairs only; accessible rooms: no.
How far is The Grand Highland Hotel from the airport?
From The Grand Highland Hotel, Prescott Regional Airport - Ernest A. Love Field is about 8.3 miles away and the nearest major airport, Phoenix Sky Harbor International Airport, is about 81 miles away.
Is there a grocery store near The Grand Highland Hotel?
Yes — the nearest grocery store is about 0.5 miles from The Grand Highland Hotel.
Is there public transportation near The Grand Highland Hotel?
Yes — public transit stops are within 0.6 miles of The Grand Highland Hotel.
What time zone is The Grand Highland Hotel in?
The Grand Highland Hotel is on Mountain (Arizona does not observe daylight saving) time — check-in and check-out times on this page are local times.
Can I see photos of The Grand Highland Hotel?
Yes — the Gallery page has 58 photographs of The Grand Highland Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Grand Highland Hotel?
Yes — the front desk at The Grand Highland Hotel is staffed 24 hours a day.
How will I know my reservation at The Grand Highland Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
Fees
- Smoking fine: $500
- Deposit: $35
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 3 days before arrival
- Free cancellation until: 30 days before arrival (big event weekends)
- Credit card required: yes
- Cash accepted: no
- Smoking allowed: no
- Elevator: no
- Rooms reached by stairs only: yes
- Accessible rooms: no
- No Pets Property
- Cancellation Strict
- Non Refundable
- Cancellation 72H
Reserve your stay
Choose your dates and confirm your stay at The Grand Highland Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.