FAQs & policies

Answers to the questions our guests ask most about The Grand America Hotel.
How do I reserve a room at The Grand America Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Grand America Hotel?
At The Grand America Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.
Is The Grand America Hotel pet friendly?
The Grand America Hotel does not accept pets. Service animals are welcome.
Is parking available at The Grand America Hotel?
Yes — The Grand America Hotel offers free parking for guests.
Does The Grand America Hotel have Wi-Fi?
Yes — free Wi-Fi is available at The Grand America Hotel.
Is breakfast included, and is there a restaurant at The Grand America Hotel?
At The Grand America Hotel, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Grand America Hotel?
Rooms at The Grand America Hotel include pool, sauna, pool indoor, pool outdoor, hot tub and service.
Does The Grand America Hotel have a pool or spa?
Yes — The Grand America Hotel offers a pool, spa, spa steam room, spa treatments and spa full service.
Is The Grand America Hotel a good fit for families?
Yes — The Grand America Hotel is family friendly, with babysitting service and kids activities.
Is The Grand America Hotel wheelchair accessible?
Accessible features at The Grand America Hotel include wheelchair accessible, grab bars and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Grand America Hotel?
The Grand America Hotel is in Salt Lake City, Utah. The Map page shows the exact spot.
What is there to do around The Grand America Hotel?
Guests at The Grand America Hotel can enjoy beach chairs, art gallery and ski storage heated.
Can I hold a meeting or wedding at The Grand America Hotel?
Yes — The Grand America Hotel offers business center, meeting room, meeting av equipment and meeting ballroom.
What is the cancellation policy at The Grand America Hotel?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is The Grand America Hotel smoke-free?
Yes — The Grand America Hotel is a smoke-free property.
What are the hours at The Grand America Hotel?
At The Grand America Hotel: breakfast hours (Laurel Brasserie and Bar): 6:30-10 am daily; Mon-Thu 6:30-10:30 am; Fri, Sat 6:30-10:30 am; lunch hours (Laurel Brasserie and Bar): Mon-Thu 11 am-2 pm; Fri, Sat 11 am-2 pm; 11 am-2 pm daily; dinner hours (Laurel Brasserie and Bar): Mon-Wed, Sun 5-9 pm; Thu-Sat 5-9 pm; Mon-Thu, Sun 5-9 pm; Fri, Sat 5-10 pm; cafe / market (lobby): 4-6 am daily; room service hours: open 24 hours; 6-11 am daily; 11 pm-1 am daily; fitness center hours: open 24 hours; Window Stroll: Fri-Sun noon-9 pm; noon-9 pm daily (November 20 to December 20).
What fees should I know about at The Grand America Hotel?
The Grand America Hotel lists these charges: parking fee: $24 per night; valet parking fee: $34 per night; incidental hold: 30%.
What should I know before I book at The Grand America Hotel?
At The Grand America Hotel: late check-out offered; free parking; Free Wi-Fi; free cancellation until: 24 hours before arrival; late cancellation charge: 1 night; minimum check-in age: 21; Photo ID required at check-in; credit card required; cash accepted: no; adults-only property.
How far is The Grand America Hotel from the airport?
From The Grand America Hotel, Salt Lake City International Airport is about 5.2 miles away.
Is there a grocery store near The Grand America Hotel?
Yes — the nearest grocery store is about 0.3 miles from The Grand America Hotel.
Is there public transportation near The Grand America Hotel?
Yes — the nearest public transit stop is about 160 yards from The Grand America Hotel.
What time zone is The Grand America Hotel in?
The Grand America Hotel is on Mountain time — check-in and check-out times on this page are local times.
Can I see photos of The Grand America Hotel?
Yes — the Gallery page has 190 photographs of The Grand America Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Grand America Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Breakfast hours (Laurel Brasserie and Bar): 6:30-10 am daily; Mon-Thu 6:30-10:30 am; Fri, Sat 6:30-10:30 am
- Lunch hours (Laurel Brasserie and Bar): Mon-Thu 11 am-2 pm; Fri, Sat 11 am-2 pm; 11 am-2 pm daily
- Dinner hours (Laurel Brasserie and Bar): Mon-Wed, Sun 5-9 pm; Thu-Sat 5-9 pm; Mon-Thu, Sun 5-9 pm; Fri, Sat 5-10 pm
- Cafe / market (lobby): 4-6 am daily
- Room service hours: open 24 hours; 6-11 am daily; 11 pm-1 am daily
- Fitness center hours: open 24 hours
- Window Stroll: Fri-Sun noon-9 pm; noon-9 pm daily (November 20 to December 20)
Fees
- Parking fee: $24 per night
- Valet parking fee: $34 per night
- Incidental hold: 30%
Policies & good to know
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Free cancellation until: 24 hours before arrival
- Late cancellation charge: 1 night
- Minimum check-in age: 21
- Photo ID required at check-in: yes
- Credit card required: yes
- Cash accepted: no
- Adults-only property: yes
- No Pets Property
- Cancellation Strict
- Non Refundable
- Cancellation 72H
- Baggage Storage Free
Reserve your stay
Choose your dates and confirm your stay at The Grand America Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.