FAQs & policies
Answers to the questions our guests ask most about The General Store Cabin.
How do I reserve a room at The General Store Cabin?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The General Store Cabin?
At The General Store Cabin, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is parking available at The General Store Cabin?
Yes — parking is available at The General Store Cabin.
Does The General Store Cabin have Wi-Fi?
Yes — free Wi-Fi is available at The General Store Cabin.
What is in the rooms at The General Store Cabin?
Rooms at The General Store Cabin include cabin, hot tub, fireplace in room, pool, king beds and studio.
Does The General Store Cabin have a pool or spa?
Yes — The General Store Cabin offers a pool.
Where is The General Store Cabin?
The General Store Cabin is in Sevierville, Tennessee. The Map page shows the exact spot.
What is there to do around The General Store Cabin?
Guests at The General Store Cabin can enjoy horseback riding.
What fees should I know about at The General Store Cabin?
The General Store Cabin lists these charges: late check-out fee: $50; cleaning fee: $165; smoking fine: $250; taxes: 12.75%; cancellation penalty: 3%.
What should I know before I book at The General Store Cabin?
At The General Store Cabin: Free Wi-Fi; free cancellation until: 30 days before arrival; minimum check-in age: 25; smoking allowed: no.
How far is The General Store Cabin from the airport?
From The General Store Cabin, McGhee Tyson Airport is about 32 km away.
What time zone is The General Store Cabin in?
The General Store Cabin is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The General Store Cabin?
Yes — the Gallery page has 17 photographs of The General Store Cabin, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The General Store Cabin is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
Fees
- Late check-out fee: $50
- Cleaning fee: $165
- Smoking fine: $250
- Taxes: 12.75%
- Cancellation penalty: 3%
Policies & good to know
- Free Wi-Fi: yes
- Free cancellation until: 30 days before arrival
- Minimum check-in age: 25
- Smoking allowed: no
Reserve your stay
Choose your dates and confirm your stay at The General Store Cabin at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.