FAQs & policies

Answers to the questions our guests ask most about The Gardens Hotel.
How do I reserve a room at The Gardens Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Gardens Hotel?
At The Gardens Hotel, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Gardens Hotel pet friendly?
Yes — dogs are welcome at The Gardens Hotel; the pet fee is $100 per pet per night, there is a 20 lb weight limit and up to 1 pet per room.
Is parking available at The Gardens Hotel?
Yes — parking is available at The Gardens Hotel for $30 per night, including accessible spaces.
Does The Gardens Hotel have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Gardens Hotel.
Is breakfast included, and is there a restaurant at The Gardens Hotel?
At The Gardens Hotel, a breakfast_full breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Gardens Hotel?
Rooms at The Gardens Hotel include pool, cottage, concierge service, heating, hot tub and sofa beds.
Does The Gardens Hotel have a pool or spa?
Yes — The Gardens Hotel offers a pool, spa and spa yoga classes.
Is The Gardens Hotel a good fit for families?
The Gardens Hotel is an adults-only property.
Is The Gardens Hotel wheelchair accessible?
Accessible features at The Gardens Hotel include wheelchair accessible, service animals allowed and grab bars. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Gardens Hotel?
The Gardens Hotel is in Key West, Florida. The Map page shows the exact spot.
What is there to do around The Gardens Hotel?
Guests at The Gardens Hotel can enjoy hiking, beach towels provided and beach chairs.
Can I hold a meeting or wedding at The Gardens Hotel?
Yes — The Gardens Hotel offers business center.
What is the cancellation policy at The Gardens Hotel?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at The Gardens Hotel?
At The Gardens Hotel: front desk: 8 am-8 pm daily; breakfast hours: 8:30-10:30 am daily; bar hours (d'vine Wine Gallery): 8 am-8 pm daily; noon-7:30 pm daily.
What fees should I know about at The Gardens Hotel?
The Gardens Hotel lists these charges: parking fee: $30 per night.
What should I know before I book at The Gardens Hotel?
At The Gardens Hotel: Free Wi-Fi; breakfast included; free cancellation until: 30 days before arrival (normal); free cancellation until: 60 days before arrival (special events and New Years); adults-only property.
How far is The Gardens Hotel from the airport?
From The Gardens Hotel, Key West International Airport is about 2.5 miles away and the nearest major airport, Juan Gualberto Gomez International Airport, is about 107 miles away.
Is there a grocery store near The Gardens Hotel?
Yes — the nearest grocery store is about 300 yards from The Gardens Hotel.
Is there public transportation near The Gardens Hotel?
Yes — the nearest public transit stop is about 110 yards from The Gardens Hotel.
Is The Gardens Hotel close to the water?
Yes — The Gardens Hotel is within 1.9 miles of the coast.
What time zone is The Gardens Hotel in?
The Gardens Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Gardens Hotel?
Yes — the Gallery page has 40 photographs of The Gardens Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Gardens Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Front desk: 8 am-8 pm daily
- Breakfast hours: 8:30-10:30 am daily
- Bar hours (d'vine Wine Gallery): 8 am-8 pm daily; noon-7:30 pm daily
Fees
- Parking fee: $30 per night
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 30 days before arrival (normal)
- Free cancellation until: 60 days before arrival (special events and New Years)
- Adults-only property: yes
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Pet Fee (per night): $100
- Pet Fee Per Pet
Reserve your stay
Choose your dates and confirm your stay at The Gardens Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.