FAQs & policies
Answers to the questions our guests ask most about The Garden House.
How do I reserve a room at The Garden House?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Garden House?
At The Garden House, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Garden House pet friendly?
Yes — dogs are welcome at The Garden House; the pet fee is $50 per night, each additional pet is $25 and there is a 40 lb weight limit.
Is parking available at The Garden House?
Yes — parking is available at The Garden House.
Does The Garden House have Wi-Fi?
Yes — free Wi-Fi is available at The Garden House.
Is breakfast included, and is there a restaurant at The Garden House?
At The Garden House, a breakfast_type_continental breakfast is included with your stay and there is a bar.
What is in the rooms at The Garden House?
Rooms at The Garden House include pool, concierge service, private bathroom, king beds, queen beds and free Wi-Fi.
Does The Garden House have a pool or spa?
Yes — The Garden House offers a pool.
Is The Garden House a good fit for families?
The Garden House is an adults-only property.
Is The Garden House wheelchair accessible?
Accessible features at The Garden House include service animals allowed and ADA compliant.
Where is The Garden House?
The Garden House is in Key West, Florida. The Map page shows the exact spot.
What is there to do around The Garden House?
Guests at The Garden House can enjoy ski shuttle service, beach chairs and beach towels provided.
Can I hold a meeting or wedding at The Garden House?
Yes — The Garden House offers business center.
What is the cancellation policy at The Garden House?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at The Garden House?
At The Garden House: pool hours: open 24 hours; breakfast hours: 8-10 am daily.
What fees should I know about at The Garden House?
The Garden House lists these charges: smoking fine: $500; deposit: 50% (Fantasy Fest reservations); cancellation penalty: $50.
What should I know before I book at The Garden House?
At The Garden House: Free Wi-Fi; breakfast included; deposit: 2 nights; free cancellation until: 14 days before arrival; minimum check-in age: 21; adults-only property; most guests per room: 2 guests; smoking allowed: no; housekeeping: no housekeeping during the stay.
How far is The Garden House from the airport?
From The Garden House, Key West International Airport is about 2.6 miles away and the nearest major airport, Juan Gualberto Gomez International Airport, is about 108 miles away.
Is there a grocery store near The Garden House?
Yes — the nearest grocery store is about 310 yards from The Garden House.
Is there public transportation near The Garden House?
Yes — the nearest public transit stop is about 150 yards from The Garden House.
Is The Garden House close to the water?
Yes — The Garden House is within 1.9 miles of the coast.
What time zone is The Garden House in?
The Garden House is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Garden House?
Yes — the Gallery page has 23 photographs of The Garden House, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Garden House is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Pool hours: open 24 hours
- Breakfast hours: 8-10 am daily
Fees
- Smoking fine: $500
- Deposit: 50% (Fantasy Fest reservations)
- Cancellation penalty: $50
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Deposit: 2 nights
- Free cancellation until: 14 days before arrival
- Minimum check-in age: 21
- Adults-only property: yes
- Most guests per room: 2 guests
- Smoking allowed: no
- Housekeeping: no housekeeping during the stay
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Pet Fee (per night): $50
- Pet Fee Additional Pet: $25
- Dog Friendly
Reserve your stay
Choose your dates and confirm your stay at The Garden House at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.