FAQs & policies
Answers to the questions our guests ask most about The Fontaine.
How do I reserve a room at The Fontaine?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Fontaine?
At The Fontaine, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Fontaine pet friendly?
Yes — dogs are welcome at The Fontaine; there is a one-time pet fee of $75 per stay and up to 3 pets per room.
Is parking available at The Fontaine?
Yes — The Fontaine offers free parking for guests.
Does The Fontaine have Wi-Fi?
Yes — free Wi-Fi is available at The Fontaine.
Is breakfast included, and is there a restaurant at The Fontaine?
At The Fontaine, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Fontaine?
Rooms at The Fontaine include pool, pool outdoor, service, fitness center, concierge service and elevator.
Does The Fontaine have a pool or spa?
Yes — The Fontaine offers a pool, spa and spa treatments.
Is The Fontaine a good fit for families?
Yes — The Fontaine is family friendly, with game room.
Is The Fontaine wheelchair accessible?
Accessible features at The Fontaine include wheelchair accessible, braille signage, grab bars, ADA compliant and step free shower.
Where is The Fontaine?
The Fontaine is in Kansas City, Missouri. The Map page shows the exact spot.
What is there to do around The Fontaine?
Guests at The Fontaine can enjoy beach chairs and ski shuttle service.
Can I hold a meeting or wedding at The Fontaine?
Yes — The Fontaine offers business center, meeting av equipment, meeting room and event rooftop venue.
What is the cancellation policy at The Fontaine?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at The Fontaine?
At The Fontaine: front desk: open 24 hours; pool hours: 10 am-10 pm daily; bar hours (The Bar at Nine Zero One): 3-11 pm daily; 3-10 pm daily; cafe / market (Country Club Coffee Company): 7-11 am daily; 7 am-noon daily; room service hours (The Bar at Nine Zero One): 3-9:30 pm daily; fitness center hours: open 24 hours; co-Working Space: open 24 hours.
What fees should I know about at The Fontaine?
The Fontaine lists these charges: valet parking fee: $40 per night; incidental hold: $50 per night.
What should I know before I book at The Fontaine?
At The Fontaine: early check-in offered; late check-out offered; free parking; Free Wi-Fi; Photo ID required at check-in; credit card required; elevator; housekeeping: weekly.
How far is The Fontaine from the airport?
From The Fontaine, Kansas City International Airport is about 19 miles away.
Is there public transportation near The Fontaine?
Yes — the nearest public transit stop is about 180 ft from The Fontaine.
What time zone is The Fontaine in?
The Fontaine is on Central time — check-in and check-out times on this page are local times.
Can I see photos of The Fontaine?
Yes — the Gallery page has 42 photographs of The Fontaine, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Fontaine is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Front desk: open 24 hours
- Pool hours: 10 am-10 pm daily
- Bar hours (The Bar at Nine Zero One): 3-11 pm daily; 3-10 pm daily
- Cafe / market (Country Club Coffee Company): 7-11 am daily; 7 am-noon daily
- Room service hours (The Bar at Nine Zero One): 3-9:30 pm daily
- Fitness center hours: open 24 hours
- Co-Working Space: open 24 hours
Fees
- Valet parking fee: $40 per night
- Incidental hold: $50 per night
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Photo ID required at check-in: yes
- Credit card required: yes
- Elevator: yes
- Housekeeping: weekly
- Valet Fee Amount: $40
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Pet Fee
- Pet Fee One Time: $75
Reserve your stay
Choose your dates and confirm your stay at The Fontaine at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.